The Effects of Employee Engagement and Its Antecedents on the Work Intention of Employees at a Thai Hotel Chain
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Abstract
In this research , the objectives are first, to study the effects of transformational leadership on employer brand perception, employee engagement, and work intention; second, to examine the effects of employer brand perception on employee engagement and work intention; and third, the researcher inquiries into the effects of employee engagement on work intention.
The researcher examined a sample population of 535 employees of a Thai hotel chain located in four regions of the Kingdom of Thailand (Thailand). The researcher utilized a mixed method. In the quantitative phase, the researcher collected germane data from the sample population through the use of a questionnaire as a research instrument. In the qualitative phase, relevant data were obtained through the in-depth interviews with three subgroups of members of the sample population. These three subgroups consisted of 12 hotelier experts, six employees at the administrator level, and operational level employees. Focus group discussions were held with discussants from these three subgroups.
Findings are as follows: Transformational leadership showed positive effects on employer brand perception, employee engagement, and work intention. Employer brand perception displayed positive effects on employee engagement and work intention. Employee engagement had positive effects on work intention. However, in the analysis of the equation, it was found that employer brand perception did not exert direct effects on work intention. It did, however, display indirect effects via employee engagement as a mediator of work intention.
Article Details
Academic articles, research articles, and book reviews in the Ph.D. in Social Sciences Journal are author’s opinions, and not the publisher’s, and is not the responsibility of the Ph.D. in Social Sciences Journal Philosophy Association, Ramkhamhaeng University. (In the case that research is done on human, the researcher has to be trained in Ethics for Doing Research on Human Training and has to produce the evidence of the training).
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