Main Article Content
The main purposes of this research were (1) the attributes of the factors of logistics resources, logistics service capability, collaboration, innovative capability, trust, and the competitive advantage of Thai Airfreight Forwarders. The researcher also examines (2) the relationships between the factors of logistics resource attributes, logistics service capability, collaboration, innovative capability, trust, and the competitive advantage of the companies under study. Moreover, the researcher investigates (3) the direct, indirect, and total influences of the factors exerting effects on the competitive advantage of these companies.
In this dissertation, the researcher employed a mixed-methods research methodology emphasizing quantitative methods utilizing for hypothesis testing as based on the conceptual framework for this inquiry. A questionnaire was used as a research instrument for collecting data from 336 Thai airfreight forwarders. In the qualitative phase of research, the researcher carried out in-depth interviews so as to be able to confirm or lend support to the findings of this research investigation. The statistical techniques were used linear structural relationship (LISREL) analysis was employed in testing the research model.
Findings are as follows: (1) logistics resource attributes exerted direct positive influence on logistics service capability, (2) logistics service capability exerted direct positive influence on collaboration, (3) logistics service capability exerted direct positive influence on innovative capability, (4) logistics service capability exerted direct positively influenced trust, (5) collaboration exerted direct positive influence on competitive advantage, (6) innovative capability exerted direct positive influence on competitive advantage, and (7) trust exerted direct positive influence on competitive advantage.
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
Academic articles, research articles, and book reviews in the Ph.D. in Social Sciences Journal are author’s opinions, and not the publisher’s, and is not the responsibility of the Ph.D. in Social Sciences Journal Philosophy Association, Ramkhamhaeng University. (In the case that research is done on human, the researcher has to be trained in Ethics for Doing Research on Human Training and has to produce the evidence of the training).
Arvis, J.-F., Saslavsky, D., Ojala, L., Shepherd, B., Busch, C., & Raj, A. (2014). Connecting to compete 2014: Trade logistics in the global economy. New York: The Logistics Performance Index and Its Indicators.
Bae, H. S. (2012). The influencing factors of logistics integration and customer service performance for value creation of port logistics firms. The Asian Journal of Shipping and Logistics, 28(3), 345-368.
Barratt, M. (2004). Understanding the meaning of collaboration in the supply chain. Supply Chain Management: An International Journal, 9(1), 30-42.
Barratt, M., & Oliveira, A. (2001). Exploring the experiences of collaborative planning initiatives. International Journal of Physical Distribution & Logistics Management, 31(4), 266-289.
Blecker, T. (2014). Innovative methods in logistics and supply chain management. Berlin: Epubli.
Boonchunone, S. (2015). Factors influencing competitiveness of frozen seafood industry in Thailand: Frozen Seafood Export Company. Journal of the Association of Researchers Humanities and Social Sciences, 20(1), 20-32. [In Thai]
Boonchunone, S., Jangchud, A., & Dhamvithee, P. (2017). The influence of internal and external resources, and marketing turbulence on product development capability and performance of the small and medium-sized manufacturers in the central region of Thailand. Veridian E-Journal, Silpakorn University (Humanities, Social Sciences and arts), 10(2), 1115-1135. [In Thai]
Cao, M., & Zhang, Q. (2011). Supply chain collaboration: Impact on collaborative advantage and firm performance. Journal of Operations Management, 29(3), 163-180.
Chapman, R. L., Soosay, C., & Kandampully, J. (2003). Innovation in logistic services and the new business model: A conceptual framework. International Journal of Physical Distribution & Logistics Management, 33(7), 630-650.
Cheng, Y.-H., & Yeh, C.-Y. (2007). Core competencies and sustainable competitive advantage in air-cargo forwarding: evidence from Taiwan. Transportation Journal, 46(3), 5-21.
Christopher, M. (2016). Logistics and supply chain management: London: Pearson.
Chu, H.-C. (2014). Exploring preference heterogeneity of air freight forwarders in the choices of carriers and routes. Journal of Air Transport Management, 37(2014), 45-52.
Czernek, K., Czakon, W., & Marszałek, P. (2017). Trust and formal contracts: Complements or substitutes? A study of tourism collaboration in Poland. Journal of Destination Marketing & Management, 6(4), 318-326.
Day, G. S. (1994). The capabilities of market-driven organizations. the Journal of Marketing, 58(4), 37-52.
Dowell, D., Morrison, M., & Heffernan, T. (2015). The changing importance of affective trust and cognitive trust across the relationship lifecycle: A study of business-to-business relationships. Industrial Marketing Management, 44, 119-130.
Fahy, J., & Smithee, A. (1999). Strategic marketing and the resource based view of the firm. Academy of Marketing Science Review, 10(1), 1-21.
Field, A. (2009). Discovering statistics using SPSS (3rd ed.). London: Sage
Fornell, C., & Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of marketing research, 18(1), 39-50.
Galbreath, J. (2005). Which resources matter the most to firm success?: An exploratory study of resource-based theory. Technovation, 25(9), 979-987.
Karia, N., Wong, C. Y., & Asaari, M. H. A. H. (2012). Typology of resources and capabilities for firms’ performance. Procedia-Social and Behavioral Sciences, 65(3), 711-716.
Lai, K.-H., Ngai, E. W. T., & Cheng, T. C. E. (2004). An empirical study of supply chain performance in transport logistics. International Journal of Production Economics, 87(3), 321-331.
Lambert, D. M., & Cooper, M. C. (2000). Issues in supply chain management. Industrial marketing management, 29(1), 65-83.
Lu, C.-S. (2004). An evaluation of logistics services’ requirements of international distribution centers in Taiwan. Transportation Journal, 43(4), 53-66.
Morgan, R. M., & Hunt, S. D. (1994). The commitment-trust theory of relationship marketing. The Journal of Marketing, 58(3)20-38.
Rushton, A., Croucher, P., & Baker, P. (2014). The handbook of logistics and distribution management: Understanding the supply chain. London: Kogan Page.
Sadjady, H. (2011). 2 - physical flows. In R. Z. F. R. Kardar (Ed.), Logistics operations and management (pp. 11-40). London: Elsevier.
Sandberg, E., & Abrahamsson, M. (2011). Logistics capabilities for sustainable competitive advantage. International Journal of Logistics: research and applications, 14(1), 61-75.
Schumacker, R., & Lomax, R. (2010). A beginner’s guide to Structural Equation Modeling (3rd ed.). New York: Taylor & Francis Group.
Seo, Y.-J., Dinwoodie, J., & Roe, M. (2016). The influence of supply chain collaboration on collaborative advantage and port performance in maritime logistics. International Journal of Logistics Research and Applications, 19(6), 562-582.
Seppänen, R., Blomqvist, K., & Sundqvist, S. (2007). Measuring inter-organizational trust: A critical review of the empirical research in 1990-2003. Industrial Marketing Management, 36(2), 249-265.
Shi, X., & Liao, Z. (2015). Inter-firm dependence, inter-firm trust, and operational performance: The mediating effect of e-business integration. Information & Management, 52(8), 943-950.
Simatupang, T. M., & Sridharan, R. (2005). The collaboration index: a measure for supply chain collaboration. International Journal of Physical Distribution & Logistics Management, 35(1), 44-62.
Stanley, L. J., & McDowell, W. (2014). The role of interorganizational trust and organizational efficacy in family and nonfamily firms. Journal of Family Business Strategy, 5(3), 264-275.
Teece, D. J., Pisano, G., & Shuen, A. (1997). Dynamic capabilities and strategic management. Strategic Management Journal, 18(7), 509-533.
Thai International Freight Forwarders Association (TIFA). (2016-2017). TIFA freight forwarding handbook 2014-2015. Bangkok: Author. [In thai]
Tsai, M. C., & Wang, C. (2017). Linking service innovation to firm performance: The roles of ambidextrous innovation and market orientation capability. Chinese Management Studies, 11(4), 730-750.
Valmohammadi, C. (2017). Customer relationship management: Innovation and performance. International Journal of Innovation Science, 9(4), 374-395. [In thai]
Wong, C. Y., & Karia, N. (2010). Explaining the competitive advantage of logistics service providers: A resource-based view approach. International Journal of Production Economics, 128(1), 51-67.
Wuttke, D. A., Blome, C., & Henke, M. (2013). Focusing the financial flow of supply chains: An empirical investigation of financial supply chain management. International Journal of Production Economics, 145(2), 773-789.
Yang, C.-C. (2012). Assessing the moderating effect of innovation capability on the relationship between logistics service capability and firm performance for ocean freight forwarders. International Journal of Logistics Research and Applications, 15(1), 53-69.