Digital Transformation to Performance Services of Revenue Department

Abstract

This academic article focuses on the changes of the revenue department that have applied digital technology in the organization to increase the efficiency of tax collection management by using theoretical concepts related to important issues such as the concept of Thailand 4.0, digital development for economy and society. Strategy of the revenue department digital service of the revenue department is a framework for analysis. And have analyzed linked to the issue is the transformation of Thailand to Thailand 4.0, linked to digital development for economy and society strategy of the revenue department leading to the development and digital services of the revenue department.

The analysis shows that entering the digital age regarding the service of the revenue department. Is the way to improve the revenue department of the revenue department to be the new revenue department. Create technological innovations for proactive management and services. Is a scientific organization under the principles of good governance, including the development of working models by using modern technology that meets standards and facilitates taxpayers. To meet the needs of taxpayers in the digital age which is a change in technology and various needs. Including tax collection in accordance with the target and creating a sustainable tax base.