Sustainability of Corporate Social Responsibility Activities

Main Article Content

Korapol Srivorakan
Piyachat Jarutirasarn
Piyamas Suesawadwanit

Abstract

This academic article aims to study factors influencing the sustainability of social responsibility operations. Using the concept of Triple Bottom Line and Caroll’s CRS Pyramid concept of corporate social responsibility of Buchholz and Catton (1999) and Carroll (1991).


Findings are as follows: Factors influencing the sustainability of social responsibility operations include (1) the transformational leadership of executives. The important characteristics of transformational leadership have an influence on the operations of the organization. (2) Marketing orientation that focus on customers are more responsive to society. (3) Building relationships with stakeholders. (4) Corporate governance by a management system that is efficient, transparent, and verifiable. (5) Perception and participation, it provides an opportunity for those involved to perceive information, analyze troubleshooting guidelines, and join together in solving problems. All 5 factors therefore influence the sustainability of the organization’s operations.

Article Details

How to Cite
Srivorakan, K., Jarutirasarn, P., & Suesawadwanit, P. (2023). Sustainability of Corporate Social Responsibility Activities. Ph.D. In Social Sciences Journal, 13(3), 631–643. Retrieved from https://so05.tci-thaijo.org/index.php/phdssj/article/view/268431
Section
Academic Article

References

Agudelo, M. A. L., Jóhannsdóttir, L., & Davídsdóttir, B. (2019). A literature review of the history and evolution of corporate social responsibility. International Journal of Corporate Social Responsibility, 4(1), 1-23.

Alhaddi, H. (2015). Triple bottom line and sustainability: A literature review. Business and Management Studies, 1(2), 6-10.

Amaeshi, M. K., & Crane, A. (2006). Stakeholder engagement: A mechanism for sustainable aviation. Corporate Social Responsibility and Environmental Management, 13(5), 245-260.

Bass, B. M., & Avolio, B. J. (1994). Improving organizational effectiveness through transformational leadership. Sage.

Bowen, H. R. (1953). Social responsibility of the businessman. Harper & Row.

Brin, P. V., & Nehme, M. N. (2019). Corporate social responsibility: Analysis of theories and models. Social and Humanities, 5(5), 22-30.

Buchholz, E. S., & Catton, R. (1999). Adolescents’ perceptions of aloneness and loneliness. Adolescence, 34(133), 203-213.

Burke, L., & Logsdon, J. M. (1996). How corporate social responsibility pays off. Long Range Planning, 29(4), 495-502.

Carroll, A. B. (1991). The pyramid of corporate social responsibility: Toward the moral management of organizational stakeholders. Business Horizons, 34(4), 39-48.

Carroll, A. B. (1999). Corporate social responsibility: Evolution of a definitional construct. Business & Society, 38(3), 268-295.

Cormier, D., & Gordon, I. M. (2001). An examination of social and environmental reporting strategies. Accounting, Auditing & Accountability Journal, 14(5), 587-616.

Elkington, J. (1997). Cannibals with forks: The triple bottom line of 21st century business. Capstone.

Elkington, J. (2013). The triple bottom line does it all add up. Routledge.

Euaaporn, W. (2014). Showing social responsibility. Develop to create Shared values between business organizations and communities. TPA News, 205, 22-24.

Freeman, R. E., & McVea, J. (2001). A stakeholder approach to strategic management. Retrieved from http://dx.doi.org/10.2139/ssrn.263511

Friedman, M. (1970). The social responsibility of business is to increase its profits. New York Times Magazine, 13, 32–33.

Hill, C. W. L., & Jones, T. M. (1992). Stakeholder-agency theory. Journal of Management Studies, 29(2), 131-154.

Kohl, H., Henke, M., & Daus, D. (2021) Sustainability in global value chains measures, ethics and best practices for responsible businesses. Kogan Page.

Kohli, A. K., & Jaworski, B. J. (1990). Marketing orientation: The construct, research propositions, and managerial implications. Journal of Marketing, 54(2), 1-18.

Noonil, S., Jesdalak, W., & Saensuk, C. (2016). Social responsibility of business organizations: Causal factors and results. Dusit Thani College Journal, 10(2), 304-321. [In Thai]

Praphanpoj, N., & Jesdalak, W. (2016). Participation in social responsibility activities of employees of Unilever Thai Holding Company Limited. Veridian E-Journal, Silpakorn University (Humanities, Social Sciences and arts), 9(1), 1224-1241.

Rabbe, S., von Viebahn, C., & der Landwehr, M. A. (2021). Start-ups as relevant supporters and initiators of sustainability attributes in global value chains of the future. In D. Mietzner & C. Schultz, (Eds.), New perspectives in technology transfer: FGF studies in small business and entrepreneurship (pp. 165-180). Springer.

Schiffman, L., & Kanuk, L. (1991). Consumer behavior. Prentice Hall.

Sethi, S. P. (1975). Dimensions of corporate social performance: An analytical framework. California Management Review, 17(3), 58-64.

Tantayanon, R. (2014). Conducting business in a socially responsible manner. PMG.

Wood, D. J. (1991). Toward improving corporate social performance. Business Horizons, 34(4), 66-73.

Yusoff, W. F. W., & Alhaji, I. A. (2012). Insight of corporate governance theories. Journal of Business & Management, 1(1), 52-63.

Zahidy, A. A., Sorooshian, S., & Abd Hamid, Z. (2019). Critical success factors for corporate social responsibility adoption in the construction industry in Malaysia. Sustainability, 11(22), 1-24.