The Development of a Capability Model for Procurement Managers in Building Construction Companies in the Digital Era

Abstract

DOI : 10.14456/pnuhuso.2025.24

         This research aimed to: (1) study the capability components of procurement managers in building construction companies in the digital era; (2) develop a capability model for procurement managers in building construction companies in the digital era; and (3) create a guideline for developing the capabilities of procurement managers in this context. The study employed the Delphi technique, with a purposively selected group of 21 experts as the target respondents. The research tools included interview forms and close-ended questionnaires. A focus group discussion was conducted with 13 qualified experts to evaluate the proposed model, while five experts assessed the drafted guideline. The statistical methods used for analysis included median and interquartile range.

         The findings revealed that the capability model for procurement managers in building construction companies in the digital era consists of five key components: 1) Planning, 2) Organizing, 3) Commanding, 4) Coordinating, and 5) Controlling. The evaluation results showed that the focus group of experts unanimously agreed that the capability model is appropriate. Additionally, all five experts evaluating the guideline agreed that it is suitable and practically applicable.