The Digital Citizenship Behavior for Disruptive Era of the Elderly in Thailand
Keywords:
Behaviors, Digital Citizenship, Disruptive Era, ElderlyAbstract
The research aimed to achieve two main objectives: 1) examine the digital citizenship behaviors of the elderly in the disruptive era, and 2) assess the requirements for enhancing digital citizenship among the elderly in Thailand during this disruptive era. Employing a mixedmethod approach, the study surveyed 400 individuals aged 60 and above, affiliated with elderly schools nationwide, and conducted 50 in-depth interviews with elderly participants. Data collection involved questionnaires and interviews, with analysis employing techniques such as
frequency, ratio, means, standard deviations, Priority Need Index (PNI Modified), and content analysis. The findings revealed that 96.90% of the elderly primarily utilised smartphones, accessing digital media through personal internet connections at a rate of 93.50%. About 27.40%
reported daily internet usage for 1 - 3 hours, with 85.30% using digital tools for communication with family and friends. The LINE application emerged as the most popular social media platform at 78.6%. The predominant challenge faced was slow internet connectivity, reported by 52.50% of participants. Regarding the needs assessment for advancing digital citizenship among the elderly in the disruptive era, three key requirements were identified. Foremost was the necessity for support from family and the community to communicate and share knowledge about healthy nutrition online (PNI Modified = 2.30). Subsequently, the crucial need for knowledge and
skills in utilizing digital tools to enhance daily life convenience and problem-solving was underscored (PNI Modified = 1.87). Lastly, the importance of managing misinformation or fake news and verifying information before belief and online sharing was emphasized as necessary (PNI Modified = 1.77).
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