A Blended Training Model Using Mobile Devices to Enhance Speaking Ability of Local Tour Guides
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Abstract
content, organizational pattern, language functions, pronunciation, spoken grammar, spoken vocabulary, and communication strategies. A nonparametric test, Krippendorff’s Alpha, was used to assess inter-rater reliability. Moreover, to evaluate if the training model met their needs, the trainees completed five questionnaires to examine their attitudes towards the in-house training and self-training sessions through an iPod Touch. The findings revealed that, based on a 4-point scale, 13 trainees’ performances reached a higher level (Level 3), 1 reached a much higher level (Level 4), and 1 showed no change. The selfassessment scores, before and after training, were significantly different at the level .001, indicating that the trainees assessed themselves positively. In brief, the findings affirmed the effectiveness of the constructed training model for local tour guides.
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