ความสัมพันธ์ระหว่างความฉลาดทางอารมณ์กับประสิทธิภาพการทำงาน และความสำเร็จในการปฏิบัติงานของผู้สอบบัญชีภาษีอากรในประเทศไทย

Pimpaporn Pungboonpanich

doi:10.55766/AMFE9129

Authors

Pimpaporn Pungboonpanich Multidisciplinary College, Christian University of Thailand

DOI:

https://doi.org/10.55766/AMFE9129

Keywords:

Emotional Quotient, Personal ability, Social Personal Capability, Job Efficiency, Operational Success of Tax Auditor

Abstract

This purpose of this research is to examine the relationship between emotional intelligence and job efficiency and operational success of tax auditors in Thailand. The questionnaires were used as an instrument to collect data from 398 tax auditors which are selected as the sample group. The Ordinary Least Squares (OLS) regression analysis is a method for testing the hypothesized relationships. Emotional quotient was treated as the independent variable having effects on job efficiency and operational success determined as the dependent variable.

The results show that Emotional Quotient competence such as self-awareness, self-management, motivation, understanding, and social skill on job efficiency and operational success. Likewise, the research could also be used as information for analyzing problems and difficulties on emotional quotient management, which would affect the job efficiency. In addition, the research may encourage the tax auditors to be aware of the importance of emotional quotient management which is basic information for developing emotional quotient management of the tax auditors.

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