Model for Promoting the Performance Competence of Administrative Staff through Buddhist integration

Abstract

This dissertation contains 3 objectives: 1) to study concepts and theories related to the competency development of administrative staff, 2) to explore Buddhist principles applicable to enhance administrative performance, and 3) to present a Buddhist-integrated model for promoting administrative staff competency. This qualitative research employs documentary analysis and field research, utilizing in-depth interviews with key informants. Data were analyzed through descriptive and analytical methods.

The findings revealed that developing administrative staff competency through a Buddhist-integrated approach requires the application of the Four Bases of Accomplishment (Iddhipāda): 1) Chanda – working with enthusiasm and passion, 2) Viriya - perseverance and diligence, 3) Citta – mindfulness and responsibility, and 4) Vimamsa – analytical thinking and continuous improvement. Moreover, five key competencies were identified as essential: achievement orientation, service excellence, professional expertise, ethical integrity, and teamwork. Based on the research findings, the B-A-C Model is introduced as a Buddhist-integrated framework for competency development, consisting of 3 core components: 1. Balance (B) – maintaining a balance between work responsibilities and spiritual values, with Iddhipada as the foundation. 2. Adaptability (A) – enhancing the ability to adapt to technological advancements and evolving work environments through continuous learning and skill development. 3. Competency (C) – strengthening both behavioral and technical competencies to optimize work efficiency and elevate administrative performance. This model provides a structured approach to improving administrative staff performance, ensuring they can adapt effectively to organizational changes while maintaining high levels of competency and well being.