The Performance of Officiency of Probation Officers in Per-Sentence Investigation at the Samut Sakhon Provincial Probation Office

Abstract

The purpose of this research is to 1) study operational efficiency of probation officer on searching and examining at Samut Sakhon Probation Office  2) To suggest appropriate guidelines to enhance operational efficiency of a probation officer on searching and examining at Samut Sakhon Probation Office. This research was quantitative research the samples used in the research were defendants, victims, relatives of the defendants, spouses of the defendants, and witnesses involved in the case, totaling 234 people. The research instrument used is a questionnaire to collect the data for analysis by means of descriptive statistics, in order to explain the results of the study, in the way of frequency distribution, percentage, mean and standard deviation

The research result shows that 1) The overview of operational efficiency of probation officer on searching and examining at Samut Sakhon Probation Office shows at high level (𝑥̅ = 3.91, SD = 0.71), with, especially, a high level 3 aspects on morality and ethics, on behaviors and expression, and on capability and knowledge, whereas the average level falls on suggesting and supporting the litigants to enter restorative justice in probation work 2) The appropriate guidelines to enhance operational efficiency of probation work are such as suggesting and supporting the litigants to enter restorative justice in probation work, since suggesting and supporting the litigants to enter restorative justice in probation work is a process to allow the sufferer to express feelings and to give an account of the effects suffered, while the doer showing responsibility and leading to remedies and indemnification. In order to enhance undertakings of restorative justice, probation officer should acquire potential development through training, workshop training or coaching.