Empathy of Boutique Hotel Employee

Authors

  • Rachanon Taweephol

Keywords:

Empathy, Employee, Boutique Hotels

Abstract

     The article was studied and analyzed the empathy of boutique hotels employee. The objectives were to explain the construction of Thai’s tourism and service trend, the pattern management of boutique hotel in Thailand, the guideline for service excellent and the components of empathy & basic empathy scale, As a consequence, knowledge of appropriation was integrated and adapted for boutique hotels employee and response demand and individual different of customer behavior.  It also increases competitiveness with the others type of hotel in the future.

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Published

2018-12-28

How to Cite

Taweephol, R. (2018). Empathy of Boutique Hotel Employee. Research and Development Journal Suan Sunandha Rajabhat University, 10(2), 188–211. Retrieved from https://so05.tci-thaijo.org/index.php/irdssru/article/view/163798

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Section

Academic Articles