Health insurance

Abstract

Complaints about unfairness by consumers about insurance are common problems. There are many factors involved in the complaint, because insurance is a guarantee for risk-free future which is uncertain.  The insured person, in other words, a consumer feels that they are being taken advantage of by the insurance companies.  Consumers have to pay insurance fees regularly for the scheduled payment.  However, when it is time to take out insurance, consumers may not have all the protection he/she wants.  There is a misunderstanding between consumers and insurance companies, and this is the root cause for the complaints.  Or maybe the cause comes from the insurer wants to increase sales for the company, and overlook the consumers’ rights.  This article presents the basic principles of insurance, in order for acceptable mutual understanding between insurance companies and consumers. Consumers are entitled to receive information of the insurance contract. Consumers need to know all the essentials of insurance contract, scope of insurance, categories of insurance, important characteristics of insurance, exceptions, general terms and conditions.  The emphasis of this article is on health insurance, which is a voluntary insurance that is becoming popular and more consumers are interested in getting health insurance coverage. This study takes into considerations guidelines or approach for those who are interested in getting health insurance before getting or applying for health insurance.