Factors Related to Participation and Performance of The Staff in Surveillance and Rapid Response Team in Bangkok

Abstract

This cross-sectional survey research aimed at studying relationships between factors related to the performance and participation of the staff in surveillance and rapid response team (SRRT) in Bangkok. 228 SRRT staff  from 68 public health centers in Bangkokwere selected using the systematic random sampling. Data collection tool was questionnaires distributed in May, 2017. Data was analyzed by using frequency distribution, percentage, mean, standard deviation, and Pearson’s correlation coefficient.

            The research result showed that most samples were female, 42 years of age, married, graduated with a Bachelor’s degree as the highest education, and averagely attended the Field Epidemiology and Management Training (FEMT) at least once in two years. Most SRRT staff held a professional nurse position with 6 years of work experience and earned more than 30,000 Baht averagely. Their work participation was at a high level with mean = 2.50 (from the maximum score of 3). Personal leadership was at a high level with mean = 4.03 (from the maximum score of 5). The mean of knowledge in communicable disease control and investigation (Dengue fever and Hand, Foot, and Mouth disease) was at 21 from the maximum score of 27. Regarding their perception of performance assessment according to the policy, most staff coordinated with other involved sectors at a high level with mean = 4.33 (the maximum score = 5). For the correlation coefficients between factors, their personal leadership and knowledge in communicable disease control and investigation were related to their performance and participation at a moderate level with statistical significance p-value < 0.01 (r = 0.392 and 0.678). Their perception of performance assessment according to the policy was related to their performance and participation at a high level with statistical significance  p-value < 0.01 (r = 0.736).

            It is suggested that policies and SRRT management should be conveyed from the highest authority to local levels systematically and seamlessly. Member of the team should have mutual understanding in order to accomplish tasks in time according to the set goals.  Seminar platforms to share and exchange knowledge should be organized regularly. Management of tasks and assignments should also suit the staff’s duties.