The digital skills development model to support the transformation of the digital government of personnel at the Secondary Educational Service Area Office Udon Thani
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Abstract
The purposes of this research were to study the current state, factors influencing the development of digital skills, and the digital skills development model to support the transformation of the digital government personnel at the Secondary Educational Service Area Office Udon Thani. This research is a mixed-method research between quantitative and qualitative research. 1) Quantitative research, the population consists of 62 personnel working in the Secondary Educational Service Area Office Udon Thani. The research instrument used was a questionnaire. The statistics used were percentage, mean, standard deviation, Pearson's Product Moment Correlation Analysis, and stepwise multiple regression analysis. 2) Qualitative research, the 4 informants were the Director of the Secondary Educational Service Area Office Udon Thani, the Deputy Director of the Secondary Educational Service Area Office Udon Thani, responsible for the Human Resources Management Group, the Director of the Human Resources Management Group, and the Director of the Distance Learning Information and Communication Technology Group. Data was collected using a semi-structured interview. The research results found that the current conditions supported the transformation to digital government of personnel in the Secondary Educational Service Area Office Udon Thani with at a high level overall. Factors influencing digital skills to support the transformation to digital government of the Secondary Educational Service Area Office Udon Thani include budget, technology, and executives (with statistically significant at the .01 level) and development (at the .05 level). Models for developing digital skills to support the digital government transformation of the Secondary Educational Service Area Office Udon Thani personnel consist of four components: 1) Target Group Identification, 2) Content Development, 3) Activity Planning, and 4) Monitoring and Evaluation.
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