Quality Improvement of Red Tea Products by the Koh Kret Tea Community Enterprise to Enhance Market Competitiveness
Main Article Content
Abstract
The Rang Daeng leaf tea product of the Ko Kret Leaf Tea Community Enterprise was characterized by off-flavors, specifically a burnt and intensely leafy odor, somewhat astringent taste, which limited market acceptance. This study aimed to diagnose the sensory characteristics of the original product, develop and improve the production process, and assess group members’ satisfaction with the improved product. Participatory action research (PAR) was employed with 10 members of the enterprise, utilizing an iterative, three-cycle process that tested several process conditions, including control of roasting temperature, the addition of a kneading step, and adjustments to the drying method. Data collection instruments comprised an experimental log, participatory group meetings, and a five-point Likert-type questionnaire (7 items) to evaluate sensory attributes and overall satisfaction. Compared to the original product, the revised process successfully minimized the burnt odor and enhanced taste smoothness. Overall satisfaction among group members was rated high (= 4.50, S.D. = 0.78). The strongest domains were taste smoothness (
= 4.68, S.D. = 0.99), taste during consumption (
= 4.65, S.D. = 0.83), and aroma of the tea infusion (
= 4.62, S.D. = 0.97). These findings indicate successful product improvement aligned with the needs of the target segment, thereby enhancing the market competitiveness of the community enterprise.
Article Details
References
Amaroek, S. (2021). Research and development of agricultural machinery for industrial horticulture (coffee and tea). Department of Agriculture, 17(2), 65. (In Thai).
Best, J. W. and Kahn, J.V. (1998) Research in education (8th ed.), Boston: Allyn and Bacon.
Biscaia. R, Yoshida, M. and Kim, Y. (2023). Service quality and its effects on consumer outcomes: A meta-analytic review in spectator sport. European Sport Management Quarterly, 23(3), 897.
Capozzi, F. (2022). Food innovation in the frame of circular economy by designing ultra-processed foods optimized for sustainable nutrition. Frontiers in Nutrition, 9, 5.
Chen, Q. Yu, P. Li, Z. Wang, Y. Liu, Y. Zhu, Y., et al. (2023). Re-rolling treatment in the fermentation process improves the aroma quality of black tea. Foods, 12,1-5.
Fuchs, K, Fangpong, K. and Southam A. (2022). The perceived service quality in higher education: An empirical study using the SERVPERF dimensions. Front. Educ, 7, 1-3.
Laureati, M., Boni, A. D., Saba, A., Lamy, E., Minervini, F., Delgado, A. M., et al. (2024). Determinants of consumers acceptance and adoption of novel food in view of more resilient and sustainable food systems in the EU: A systematic literature review. Foods, 13, 1.
Lu, M., Jiang, Y., Zhao, W., Zhang, J., Chen, Z. and Ning, J. (2025). Effects of different drying methods on color difference, taste and chemical components of Yunnan Congou black tea. Food Science and Technology, 223, 6-7.
Manirochana, N., Limpanitgul, T., Toprayoon, Y. and Yamchim, N. (2021). Rungmaneepattana community enterprise product development, Wang Thong Lang District, Bangkok. SAU Journal of Social Sciences & Humanities, 5(1), 176-195. (In Thai).
McGrath, C, Benjamin-Thomas, T. E, Corrado, A. M, Mohler, E, Hand, C. and Rudman, D.L. (2025). Enacting the principles of participatory action research (PAR): Reflections from the initial stages of a project with older adults with vision loss. International Journal of Qualitative Methods, 24, 1-14.
Mettathamrong, J., Nakboon, K., Sombun, K., Sarnklong, S., Suwannasopa, D., Sarnklong, C., et al. (2021). Consumer preference for flavor attributes and packaging of processed cow offal. Academic Journal of Management Technology, 2(3), 51-52. (In Thai).
Moreira, J., Aryal, J., Guidry, L., Adhikari, A., Chen, Y., Sriwattana, S., et al. (2024). Tea quality: An overview of the analytical methods and sensory analyses used in the most recent studies. Foods, 3, 1-2.
Paleologo, M, Acampora, M, Barello, S. and Graffigna, G. (2025). Uncovering the landscape of participatory research in agricultural innovation: A scoping review. Citizen Science: Theory and Practice, 10(1), 1-14.
Panklam, P. (2011). Product design works of contemporary Thai designers. Bangkok: Office of Contemporary Art and Culture. (In Thai).
Park, S. and Yi, Y. (2017). Performance-only measures vs. performance-expectation measures of service quality. The Service Industries Journal, 36(15-16), 749.
Phengphoru, K. (2012). Factors affecting the success of community enterprise groups in Min Buri and Nong Chok Districts, Bangkok. Master Thesis, M.S., Kasetsart University, Bangkok. (In Thai).
Phensuk, T. (2017). Factors affecting consumer decisions about Cha Tra Mue brand Thai tea mix. Master Thesis, M.B.A., Thammasat university, Bangkok. (In Thai).
Phongthiya, T, Hirunsothorn, W, Pattanasak, P, Sopadang, A. and Anantana, T. (2024) Impact of contextual factors on new product development process: Evidence from a large company in Thailand. Journal of Innovation and Entrepreneurship, 13(1), 8.
Sasaki, T, Yuikawa, N, Tanihiro, N, Michihata, T. and Enomoto, T. (2020). The effects of roasting conditions on the physical appearance traits and aroma and taste components of roasted stem tea. Food Science and Technology Research, 26(5), 643-649.
Thailand. (2005). Community Enterprise Promotion Act, B.E. 2005. Royal Thai Government Gazette, 122(6 A) 1-34. (In Thai).
Wansungnoen, S. and Wethyavivorn, P. (2016). Application of sufficiency economy philosophy in managing construction SMEs in Thailand. Research and Development Journal, 27(4), 7-16. (In Thai).
Zhang, S., Wu, S., Yu, Q., Shan, X., Chen, L., Deng, Y., et al. (2023). The influence of rolling pressure on the changes in non-volatile compounds and sensory quality of Congou black tea: The combination of metabolomics, e-tongue, and chromatic differences analyses. Food Chemistry: X, 20, 2-5.
Zhao, Y., Peng, Q., Chang, L., Wang, Z., Lin, Z., Shi, J., et al. C. (2025). Metabolomics and sensory evaluation combined analysis reveal the effect of processing methods and different forms on the flavor of rose herbal tea. NPJ Science of Food. 45, 9.