ปัจจัยที่มีอิทธิพลต่อการใช้ระบบวางแผนทรัพยากรแบบคลาวด์และผลการดำเนินงาน ของบริษัทจดทะเบียนในตลาดหลักทรัพย์แห่งประเทศไทย

rossukon suwannakoot; Prompassorn Chunhabunyatip; Khajit Na Kalasindhu

doi:10.14456/mbr.2024.11

Authors

rossukon suwannakoot Lecturer, Faculty of Management Sciences and Information Technology, Nakhon Phanom University
Prompassorn Chunhabunyatip Lecturer Dr., Tourism and Service Industry College, Nakhon Phanom University
Khajit Na Kalasindhu Assistant Professor Dr., Faculty of Management Sciences and Information Technology, Nakhon Phanom University

DOI:

https://doi.org/10.14456/mbr.2024.11

Keywords:

Cloud, Enterprise resource planning system, Firm performance, I nformation quality, Service quality, System quality

Abstract

Recently, information technology for business operation is rapidly developed. Many firms intend to acquire a modern information system to enhance their operational processing and to provide accuracy, timely, and relevance for management decision-making of managements. The purpose of this research is to investigate the effects of antecedent factors on cloud enterprise resource planning system (Cloud ERP) usage according to the DeLone and McLean Model. System quality, information quality, and service quality are posited as independent variables affecting Cloud ERP usage. Moreover, this research also examines the relationship between Cloud ERP usage and firm performance. Samples of this study included 166 Thai listed companies using mail-questionnaire as data collection instrument. The results of this research indicate that system quality, information quality, and service quality positively impact Cloud ERP usage. Also, Cloud ERP usage positively impacts both financial and non-financial firm performance.

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