THE INFLUENCE OF ORGANIZATIONAL JUSTICE MANAGEMENT OF ORGANIZATIONAL COMMITMENT: EMERGENCY MEDICINE UNITS IN BANGKOK METROPOLIS

Abstract

This research was to study levels of opinions and factors of organizational justice in dimensions of distributive justice, procedural justice and relational justice affected work-life balance and self-efficacy to organizational commitment. The researcher constituted a sample unit consisting of 320 personnel working as members of emergency medicine units at Accident and Emergency Centers and ambulances associated with Bangkok Metropolis private hospitals at the size of 100 beds or more. Questionnaires were used as​ a research tool and statistical measures had been adopted Structural Equation Modeling (SEM)​ to ​test hypothesis. Findings were as follows: the distributive justice in the dimensions of hard and soft resources, the procedural justice in the dimensions of space and time allocation were rated at the moderate level. The relational justice in the dimension of supervisors were rated at the moderate level; and in the dimension of co-workers were rated at the high level. It was subsequently found that work-life balance and self-efficacy showed the high level. The final factor of organizational commitments (affective, continuous, and normative) were rated at a high level. The results of hypothesis testing were found that (1) distributive justice affected work-life balance and organizational commitment at a significant level. However, it did not affect self-efficacy; (2) procedural justice did not affect work-life balance; (3) relational justice affected work-life balance and self-efficacy at a significant level; and (4) Work-life balance and self-efficacy affected organizational commitment at a significant level.