Decoding Lessons Learned for Developing Management Quality of Language Clinic Project at Maesai Prasitsart School, Chiang Rai Province

Abstract

The purpose of this study was to decode the lessons learned for developing management quality of Language Clinic Project. The population of this study were 43 participants including teachers in charge of this project and students participating this project. The research instruments were questionnaire, interview, and focus-group discussion. The data was analyzed by mean, percentage, and content analysis. The results revealed that:1. The circumstances in the management of Language Clinic Project at Maesai Prasitsart School were: 1.1 The outcome of Language Clinic Project indicated that the project could better improve reading and writing skills of all students in this project. And, the project could uplift the learning achievement in Thai Language Course of students at the very high level. 1.2 The satisfaction of teachers in this project showed that, in overall, teachers were satisfied with this project in all aspects and students could develop their Thai language skills so they were better in understanding words meaning and more confident in speaking and reading aloud Thai language. 1.3 The operation plan of Language Clinic Project revealed that there was student screening process on reading and writing skills for students of all levels. There was an instrument for screening student in reading and writing abilities at all levels after being developed. There was a report on students having problems in reading and writing and this was reported to Secondary Educational Service Area Office 36. 1.4 The research, evaluation, and development indicated that there were projects/activities for developing and solving student’s reading and writing problems in order to design the tools to promote and develop effective readingand communication literacy, and there was a training to develop other issues relating to Language Clinic Project. 2. The important factors affecting the management of Language Clinic Project indicated that the evaluation of project was found at the very high quality. Also, the planning, operation, support, and supervision of the project were found at the high quality. 3. The future scenario of the desirable project management should involve 4 domains, that is, learning and development, internal operation, satisfaction operation, and quality management. 4. The guidelines developing the quality management of Language Clinic Project that concur with the future scenario with the specific timeline from 2017-2018 comprise 4 strategies. That is, 1) Quality Strategy, 2) Internal Operation Strategy; 3) Satisfaction Strategy; 4) Organizational Development Strategy.