Management Approach To develop outpatient services. Phan Hospital

Abstract

A study of management approach for outpatient service development in Phan Hospital. Aims to 1) to study the condition of outpatient service management in Phan Hospital The tool is a questionnaire. 2) study the causes and factors affecting the management of outpatient services in Phan The tool is a questionnaire. 3) Find out how to manage the outpatient services of Phan Hospital. Key points to be analyzed are content management processes (POLC). Find out how to manage the outpatient hospital. This study uses mixed research. The study indicated that Management status of outpatient services of Phan Hospital, Phan District, Chiang Rai Province. Overall, management has a high level of quality in all aspects of planning, organization, organization, leadership and control. (Controlling), but each item on each side. The results of the operation were of medium quality, ie, the data were analyzed and improved in organizational planning. The number of personnel in the organization to support the service was not suitable. And leadership control systems. Tracking control Evaluate performance Results, quality indicators New innovations And long waiting periods and factors on each side. Affect management at ahigh level. Both the organizational structure. Leadership Corporate culture Leadership, decision-making, and motivation levels The results of this study. Provide management guidelines for the development of Outpatient Services Outpatient Services in accordance with the standards of outpatient management. Personnel must have knowledge and understanding of the information that is used in planning. Organization Workload analysis To plan the right personnel. Improve the knowledge of personnel. Learning by doing business in the workplace. One Man Multifunction and service system with a turnpike. Leadership Strengthened leadership. Empowerment of people in the organization. And have control Supervise continuous monitoring work. Create a supervisory team in the hospital. And prepare a manual for outpatient practice. To use for directing Supervise the quality of service. The same standard