The Guidelines Developing Soft Skills for Novice School Administrators under Chiang Rai Primary Educational Service Area Office 3

Abstract

The objectives of this study were (1) to examine the Soft Skills of novice school administrators under Chiang Rai Primary Educational Service Area Office 3; and 2) to investigate the guidelines developing Soft Skills of novice school administrators under Chiang Rai Primary Educational Service Area Office 3. The sample group for examining the soft skills of novice administrators were 265 teachers in 29 schools under Chiang Rai Primary Educational Service Area Office 3 which housed novice administrators by Stratified Random Sampling. The sample group for developing soft skills of novice school administrators were 7 by Purposive Sampling. There are Director of Chiang Rai Primary Educational Service Area Office 3, Director of teachers and educational personnel development group, educational supervisor, school directors who functioned as mentor or coach. The research instruments were questionnaire and interview. The data was analyzed for frequency, mean, standard deviation, and content analysis. The results showed that:

1. The level of Soft Skills novice school administrators under Chiang Rai Primary Educational Service Area Office 3, in overall, was rated at the high to excellent level.
   The individual aspects analysis showed that the aspects showing the highest frequency were impression and persuasion while analytical thinking and creative problem-solving were rated at the lowest frequency.
2. The guidelines developing Soft Skills of novice school administrators under
   Chiang Rai Primary Educational Service Area Office underpinning PDCA framework consisted of 4 steps i.e. (1) P-Plan (2) D-Do (3) C-Check and (4) A-Action.