Factors Effecting Personnel Participation in Quality Improvement of Medium and Small Sized Community Hospital in Sisaket Province
Keywords:
participation in activity, quality development, community hospitalAbstract
This research’s objectives are to study: (1) the level of personnel participation in community hospitals’ quality development; (2) personal factors, motivating factors, and hygiene factors of personnel; and (3) factors effecting personnel participation in community hospitals’ quality development in Sisaket Province.
This survey research, had a sample size of 189 health professional personnel with at least 1 year working experience in a community hospital, selected by multiple stage sampling from a total of 583 community hospital personnel. The data collection instrument was a questionnaire with a reliability of 0.965. Data analysis was conducted for descriptive statistics and stepwise multiple regression analysis.
The results of the study showed (1) A high level of personnel participation in quality development of community hospitals. (2) Majority of personal factors were female; between 41-50 years old; having bachelor's degree level; being a nursing profession, with 1-5 years experience; being members of the quality development committee (51.6%); and 67.8% (????) had been trained in quality development. Both motivating factor and hygiene factor were at a high level, except a moderate level for compensation. (3) Effecting factors on personnel participation in quality development had 5 variables, from most to least positive influence were recognition, job security, policy, compensation, and working conditions. Together they explained 68.8 percent of the variation in personnel participation scores.
References
Bouphan P. Srisawatphong K. ( 2011). “The Quality Improvement of Community Hospitals by Staff Participation in Kalasin Province.” KKU Res J. 2011; 16 (5), 563-574.
Chanankarn P. (2018). Factors Affecting Employee Motivation of Bangklam Hospital, Bangklam District, Songkhla Province. Hatyai University.
Chaodorn T. (2019). “Factors Affecting Services Quality Development of Accredited Quality Services Community Hospitals, Udonthani Province.” Udonthani Hospital Medical Journal 27 (3), 249-260.
Homloey S. (2022). “Factors affecting the development and hospital accreditation in the Ministry of Public Health in Hospital Phetchaburi Province.” The Academic and Nursing Journal of Boromarajonani College of Nursing, Chakriraj 2 (2), 23-42.
Human Resources Management Division. (2023). Structure and staffing framework for regional administrative agencies Under the Office of the Permanent Secretary, Ministry of Public Health. Nonthaburi Province. Nonthaburi: Office of the Permanent Secretary, Ministry of Public Health.
Limpanyalert P. (2023). Regulations of the Institute for Accreditation of Hospital Quality (Public Organization) Subject: Criteria for considering and approving certification of quality development for entire healthcare organizations in the first and second stages, B.E. 2023. Healthcare Quality Accreditation Institute (Public Organization).
Ministry of Public Health Office of the Permanent Secretary. (2021). Information on medical personnel including doctors, dentists, pharmacists, nurses per 10,000 people per province in 2021. https://data.go.th/dataset/gdpublish-report-health-resource-64.
Pruekpitikul S. (2000). Path to Hospital Accreditation (2nd printing). Bangkok: Technology Promotion Association (Thai-Japanese).
Quality and Service Model Development Group. (2023). “Project plan and indicators for fiscal year 2024.” Sisaket Province.
Sretrakankoson S. (2022). “Satisfaction of Personnel Recruited Civil Servants in the Covid 2019 Under Mahasarakhamhospital, Maha Sarakham Provincial Public Health Office.” Mahasarakham Hospital Journal 19 (1), 181-191.
Sripum N. (2020). “Motivation Associated with Quality of Working Life among Health Personnel Working in Prachinburi Province.” Thai Journal of Public Health and Health Sciences; TJPHS TJPHS 3 (1), 41-51.
Suphachutikul A. et. al. (1998). The Physician Leader’s Guide In the action learning manual (2nd revised edition). Nonthaburi: The Healthcare Accreditation Institute (Public Organization).
Suwanwong J. (2017). “Communication that affects perceptions of hospital quality standard certification, a case study of the Golden Jubilee Medical Center.” Integrated Social Science Journal, 121-143.
Thappho P. (2014). “Factors affecting the participation of personnel in improving the quality of sub-district health promoting hospital, Nakhon Pathom province.” Veridian E-Journal 7 (2) (Humanities, Social Sciences and Arts Edition), 475-491.
The Healthcare Quality Accreditation Institute (Public Organization). (2011). JOINT COMMISSION INTERNATIONAL ACCREDITATION STANDARDS FOR HOSPITALS 4th Edition . The Healthcare Quality Accreditation Institute (Public Organization), January 2011 .
Udompanitch S. Kanjunsri D. (2019). “Personal Characteristics And Motivation Effecing The Teamwork of Professional Nurses at In-patien Department In Kalasin Hosital.” Research and Development Health System Journal 12 (3), 568-576.
Uphoff, N.T. Cohen. J.M. (1977). “Rural Development Committee Center for international Studies.” In Rural Development Participation: Concept and Measure for Project Design Implementation and Evaluation. New York: Cornell University Press.
Downloads
Published
How to Cite
Issue
Section
License
- เนื้อหาและข้อมูลในบทความที่ลงตีพิมพ์ในวารสารกฎหมายและนโยบายสาธารณสุข ถือเป็นข้อคิดเห็นและความรับผิดชอบของผู้เขียนบทความโดยตรงซึ่งกองบรรณาธิการวารสาร ไม่จำเป็นต้องเห็นด้วย หรือร่วมรับผิดชอบใด ๆ
- บทความ ข้อมูล เนื้อหา รูปภาพ ฯลฯ ที่ได้รับการตีพิมพ์ในวารสารกฎหมายและนโยบายสาธารณสุข ถือเป็นลิขสิทธิ์ของวารสารฯ หากบุคคลหรือหน่วยงานใดต้องการนำทั้งหมดหรือส่วนหนึ่งส่วนใดไปเผยแพร่ต่อหรือเพื่อกระทำการใด ๆ จะต้องอ้างอิงเสมอ
