Consumer Protection Performance on Health Products among Health Personnel at Sub-District Health Promoting Hospitals, Health Region 11
Abstract
This study was a cross-sectional descriptive study aiming to analyze the factors associated with the consumer protection on health products performance among public health officers in sub-district health promoting hospitals, in Health Region 11. The sample comprised of 225 officers, responsible for consumer protection related to health products at sub-district health promoting hospitals. Data collection by using a questionnaire, and analyzed with descriptive statistics and chi-square test, with a statistical significance level set at p < 0.05.
The research results showed that the sample group consisted of 83.1% females, aged 40-59 years. Additionally, 50.6% had a bachelor degree, and 92.0% held an academic position in public health. Regarding their tenure, 82.2% had worked at their current Sub-District Health Promoting Hospital for 1-5 years, with 50.7% of them having 1-5 years of experience in consumer protection for health products. Overall, the consumer protection performances were at a low to moderate level (75.6%). The factors significantly association with the level of officers’ consumer protection performances were the motivation to work (p-value=0.005), the motivation factors (p<0.001), the hygiene factors (p-value=0.025), management process (p<0.001), and the attitude (p=0.001) respectively.
Based on the research results, it is suggested that administrators in Health District 11 may consider implementing measures to enhance work motivation, improve administrative processes, and foster a positive working attitude among officials responsible for consumer protection of health products in the Sub-District Health Promoting Hospitals.
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