THE DEVELOPMENT OF CHINESE LANGUAGE SKILLS IN AVIATION BUSINESS OF HIGH VOCATIONAL STUDENTS AT CHIANG MAI TECHNICAL COLLEGE WITH ROLE-PLAY BASED LEARNING

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Abstract

The objectives of the study were: (1) to compare the effects of role-play-based learning between the pretest and posttest of the experimental group, using the efficiency criterion, and (2) to investigate learners' satisfaction with role-play-based learning. The target group of the research was 25 students enrolled in the Chinese language course for aviation business, Higher Vocational Certificate Program, Chiang Mai Technical College, Semester 1, Academic Year 2023. The research tools consisted of a Chinese language skills assessment form and a student satisfaction questionnaire. Data were analyzed using the arithmetic mean and standard deviation.

The results revealed the following:

1. The comparison of the effects of role-play-based learning between the pretest and posttest of students' Chinese language skills showed that the students had higher Chinese language skills after the course. The difference between the average scores () before and after the study was 28. Additionally, 96% (24 students) of the participants demonstrated improved Chinese language skills. Of these, 88% (22 students) achieved scores that exceeded the standard of 80%, at the "excellent" level ( = 21.4).

2. The students' satisfaction with role-play-based learning revealed that they were highly satisfied overall ( = 4.71, = 0.11). When considering individual aspects, it was observed that students were highly satisfied with various aspects, including knowledge acquisition, understanding of Chinese language communication, enhancement of Chinese skills in aviation business, engaging in an enjoyable Chinese learning experience, and gaining a deeper understanding of Chinese passenger customs and culture. Students expressed the highest level of satisfaction with the learning experience. Overall, students rated the highest level of satisfaction with each aspect as follows: = 4.75, 4.72, 4.86, 4.55, and 4.67, respectively.