Legal Problems Concerning Consumer Protection: The Case Study of Litigation against the business operator to be responsible for the defects of the new car

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Thaloengkiat Sangboot
Lawan Thanadsillapakul

Abstract

The objectives of this research were (1) to study the meaning, background, concepts and theories regarding consumer protection laws regarding new vehicle purchase both in Thailand and overseas; (2) to compare and analyze the problem of buying new cars of consumers in Thailand; and (3) to suggest solutions for improving and developing consumer protection laws for responsibility for damage of new cars of business operators. The research was a qualitative research and the results of these analyses showed that (1) the problem of buying new cars for consumers in Thailand involves many laws. Car proof that has a defect, whether the car is unsafe or not used for a long time, causing consumers disadvantaged. Because there is no law about consumer protection for new cars; (2) compare laws and regulations of Thailand with some countries such as the United States, Japan and Germany; and (3) propose to Thailand to enact specific laws regarding consumer protection in order to protect consumers from buying defective new cars.

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How to Cite
Sangboot, T. ., & Thanadsillapakul, L. (2020). Legal Problems Concerning Consumer Protection: The Case Study of Litigation against the business operator to be responsible for the defects of the new car. Rajapark Journal, 14(33), 157–168. Retrieved from https://so05.tci-thaijo.org/index.php/RJPJ/article/view/236954
Section
Research Article

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