Legal Problems Concerning Consumer Protection: The Case Study of Litigation against the business operator to be responsible for the defects of the new car
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Abstract
The objectives of this research were (1) to study the meaning, background, concepts and theories regarding consumer protection laws regarding new vehicle purchase both in Thailand and overseas; (2) to compare and analyze the problem of buying new cars of consumers in Thailand; and (3) to suggest solutions for improving and developing consumer protection laws for responsibility for damage of new cars of business operators. The research was a qualitative research and the results of these analyses showed that (1) the problem of buying new cars for consumers in Thailand involves many laws. Car proof that has a defect, whether the car is unsafe or not used for a long time, causing consumers disadvantaged. Because there is no law about consumer protection for new cars; (2) compare laws and regulations of Thailand with some countries such as the United States, Japan and Germany; and (3) propose to Thailand to enact specific laws regarding consumer protection in order to protect consumers from buying defective new cars.
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