Factors Affecting the Selection of Mobile Phone Signal Service 5G Network

Main Article Content

Wachiraporn Padkerd
Athiwat Arsakit
Winai Kasemwutthichai
Songpol Lopanusorn
Thanatnan Sukchokenithipokhin

Abstract

The objective of this research was to study behavioral factors affecting selection. Factors affecting the selection of mobile phone signal service on the 5G network and studying the market mix (7P's) affecting the selection of 5G mobile phone service This was quantitative research. The population used in the research was the general population of 397 people. The tool used was a questionnaire to find the frequency, percentage, mean, and standard deviation by analyzing Pearson's correlation coefficient by analyzing multiple regression equations, the results revealed that behavioral factors affect the selection of mobile phone signal service for the 5G network. There are a total of four factors: quality and signal service area, package service rate, and terms of service, as well as the number of service centers and processes, all statistically significant at the .05 level.

Article Details

How to Cite
Padkerd, W., Arsakit, A., Kasemwutthichai, W., Lopanusorn, S., & Sukchokenithipokhin, T. (2021). Factors Affecting the Selection of Mobile Phone Signal Service 5G Network. Rajapark Journal, 15(43), 363–375. Retrieved from https://so05.tci-thaijo.org/index.php/RJPJ/article/view/255123
Section
Research Article

References

G Americas. (2019). 5G Spectrum Vision. Retrieved from https://www.ntia.doc.gov/files/ntia/publications/5g_americas_ntia_national_spectrum_strategy_comments.pdf

Daengsi, T., & Pornpongtechayanich, P. (2019). 5G: The Communication Technology of the Next Decade. The Journal of Industrial Technology, 15(2), 162-180.

Electronic Transactions Development Agency [ETDA]. (2021). Thailand Internet User Behavior 2020. Retrieved from https://www.etda.or.th/th/Useful-Resource/publications/Thailand-Internet-User-Behavior-2020.aspx

Engel, F. J., Blackwell, D. R., & Miniard, W. P. (1990). Consumer Behavior (6th ed.). Hinsdale: The Dryden Press.

Nokdee, K. (2015). GPS Tracking Technology Acceptance of P.T. Trans Express Company Limited(Master of Business Administration). Bangkok University.

Roger, E. M., & Shoemaker, F.F. (1978). Communication of Innovations: A Cross-cultural Approach (2nd ed.). New York: The Free Press.

Kotler, P., & Keller, K.L. (2015). Marketing Management (14th ed.). Upper Saddle River, N.J.: Pearson Education.

Krejcie, R. V., & Morgan, D. W. (1970). Determining Sample Size for Research Activities. Educational and Psychological Measurement, 30(3), 607–610.

Loudon, D. L., & Della Bitta, A. J. (1993). Consumer Behavior: Concepts and Applications (4th ed.). New York: McGraw-Hill.

Saengdee, P. (2011). Study on the Acceptance of SCM Software (Supply Chain Management)(Master of Science, Technology Management). Thammasat University.

Schiffman, L. G., & Kanuk, L. L. (1994). Consumer Behavior (5th ed.). Englewood Cliffs, N.J.: Prentice-Hall.

Tansupong, S. (2015). Factors Influencing the Adoption of LINE Application(Master of Science, Information Technology and Management). Bangkok University.

Thippayot, K. (2014). Motivation Factors that Influence Customers’ to Apply Online Banking Services: A Case Study of CIMB Thai Customers who Live in Bangkok(Master of Business Administration). Nation University.

Vanichbuncha, K. (2007). Research Statistics (3rd ed.). Bangkok: Chulalongkorn University.