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The purposes of this research were to study the concepts and skills of citizen development in the New Normal era and examine the guidelines for developing the teaching of a civic course in the general education program. The research target group is academics in civic development and learners in citizenship courses at Srinakharinwirot University. This qualitative research applied documentary research, in-depth interviews with the experts in the development of citizen courses at the higher education level and focus groups to examine the concepts of citizenship. The research results showed that the concepts and skills in developing a citizen required the integration of life skills, higher-order thinking skills, information technology, communication skills, and collaborative learning in the community. Moreover, the development of young active citizens in the general education program should be promoted with instructional learning that suited the learner’s context. Further, the knowledge, in terms of concept that constructs the awareness of universal value should be enhanced to develop life skills and develop learners to tackle challenges in the future.
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