The Relationship of Factors Affecting the Happy Work of Thai Pilots
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Abstract
The purpose of this research was to study the effects of work load (WL), work stress (WS), happy work environment (HWE), and quality of work life (QWL) on the happy work (HW) of Thai pilots by using mixed methods that focused on quantitative and qualitative data collection. Qualitative data were obtained from in-depth interviews and Focus Group totally with 10 pilots with three different job characteristics. Quantitative data were collected from 402 Thai pilots using electronic questionnaires. The results of this research demonstrated the influence of various variables that contributed to the happy work (HW) of Thai pilots and found that the work load (WL) was the most influential. The second was operational stress (WS), and the third was the condition. Finally, a happy work environment (HWE) is the quality of work life (QWL).
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