Factors Affecting Cultural Intelligence of International Relations Staff of Kasetsart University
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Abstract
The objectives of this research paper are to explore the cultural intelligence of international relations staff of Kasetsart University (KU); to study factors affecting their cultural intelligence; and to examine the relationship between some factors and their cultural intelligence. The sample group consisted of 88 KU staff, whose roles and responsibilities relate to international relations. The data were collected by online questionnaire which Cronbach’s alpha value of each part is more than 0.7, and analyzed by mean, standard deviation, independent t-test, and correlation analysis with significance level of 0.05. The results showed that most of the sampling had a high level of cultural intelligence. The overall results of the study further demonstrated that KU staff expressed significant difference in cultural intelligence, reflecting their significant differences in experience with international travel and frequency of intercultural social contact. But there was no significant difference of cultural intelligence of staff regarding their foreign language skills and level of cross-cultural training. The openness to experience factor and the perceived self-efficacy factor correlated positively with their cultural intelligence. The results of this study can assist the International Affairs Division, Kasetsart University, and administrative offices of the university to formulate policies and carry out activities to promote cultural intelligence of its international relations staff. Furthermore, recommendations for future research can be drawn from this study.
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