The Development of English Communication Skills for Tour Guiding in Phranakhon Si Ayutthaya Province Using Programmed Lessons Through Digital Media

Abstract

The objectives of this research were 1) to study the states, and problems of developing English communication skills in listening, speaking, and knowledge for tour guiding in Phra Nakhon Si Ayutthaya Province of Mathayomsuksa 6 students, 2) to create programmed lessons via digital media for tour guiding in Ayutthaya province with an efficiency of 80/80 3) to compare the learning achievements between before and after with digital programmed lessons and 4) to compare the learning achievements between before and after practicing in English communication skills with the English listening and speaking communication skills development exercises. The research instruments were 1) questionnaires, 2) programmed lessons through digital media, 3) a learning achievement test, 4) English communication skills development exercises for listening and speaking, and 5) an evaluation form for English communication skills development in listening and speaking. The data were analyzed using percentage (%), mean (), standard deviation (S.D.), and t-test. The results showed that 1) the teachers' attitudes towards English communication skills in listening and speaking were at a low level, while students' points of view were at a moderate level, while the knowledge of tour guiding in Phra Nakhon Si Ayutthaya Province from the perspective of history teachers and students was at a low level, 2) the programmed lessons via digital media were effective at 82.96/81.60, 3) the learning achievement of students who learned with the digital media program had higher scores than before learning at the statistical significance level of .05, and 4) the academic achievement of students who studied with the English communication skills development exercises had higher scores after the practice than before the practice, with a significant difference at the .05 level.