Marketing Mix Affecting Thai Tourists’ Decision Making on Using Pool Villa Services in Hua Hin District, Prachuap Khiri Khan Province
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Abstract
The objectives of this study were to study 1) a level of marketing mix of pool villas in Hua Hin District, Prachuap Khiri Khan province; 2) a level of Thai tourists’ decision-making on using pool villa services in Hua Hin District, Prachuap Khiri Khan province; and 3) a marketing mix affecting Thai tourists’ decision making on using pool villa services in Hua Hin District, Prachuap Khiri Khan province. The sample consisted of 384 Thai tourists using pool villa services in Hua Hin district, Prachuap Khiri Khan province. The questionnaire was used as a data collection tool. The statistics used included mean, standard deviation, and multiple regression. Research findings were: 1) the overall marketing mix is at the highest level, where the top five components are product, process, physical evidence, people, and price, respectively; 2) the overall Thai tourists’ decision-making on using pool villa services in Hua Hin District, Prachuap Khiri Khan province, is at the highest level, where behavior after service used comes first, followed by service decision, alternative evaluation, problem recognition, and information search, respectively, and 3) the marketing mix, including price, distribution channel, promotion, process, and physical evidence affects Thai tourists’ decision making on using pool villa services in Hua Hin District, Prachuap Khiri Khan province at 0.05 statistical significance level, while product and people don’t affect Thai tourists’ decision making on using pool villa services in Hua Hin District, Prachuap Khiri Khan province.
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