The Effect of Knowledge Management Towards Work Efficiency of the Human Resources Department in an International Organization
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Abstract
This quantitative research aimed to study 1) the level of knowledge management of the human resources department in an international organization, 2) the level of work efficiency of the human resources department in an international organization, and 3) the correlation between knowledge management and work efficiency of the human resources department in an international organization. The sample was the employees of the human resources department in an international organization, determined through the Yamane formula with a result of 65 people. They were selected by a simple random sampling method under probability sampling. The instrument for collecting data was a questionnaire, which was assessed for reliability, resulting in a value of 0.941. The analysis of the data consisted of descriptive statistics (frequency, percentage, mean, and standard deviation) and inferential statistics which were the Pearson product-moment correlation coefficient. The research results were found as follows; 1) the overall level of knowledge management was high. Considering three main aspects of knowledge management, knowledge sharing was found at the highest level while knowledge application and knowledge creation were found at a high level, respectively, 2) the overall level of work efficiency was high. Considering four main aspects of work efficiency, they all were found at a high level, consisting of the quality of work, time, cost, and the volume of work, respectively, 3) The overall correlation between knowledge management and work efficiency was found positively high. Considering three main aspects, two aspects were found to be positively high in correlations; (1) knowledge management in the aspect of knowledge application and work efficiency, and (2) knowledge management in the aspect of knowledge sharing and work efficiency, while the correlation between knowledge management in the aspect of knowledge creation and work efficiency was found to be positively moderate.
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