Factors Correlated with Dental Service Selection among customers at Ban Rong Kho Sub-District Health Promoting Hospital, Lampang Province

Abstract

This research is a cross-sectional descriptive study, to investigate factors related to dental service selection among customers at Ban Rong Kho Sub-District Health Promoting Hospital, Lampang Province. Samples of 360 persons, selected by  convenience sampling method, using a questionnaire for data collection, between April- May 2021. Descriptive statistics, including frequency, percentage, mean, standard deviation, and chi-square test, were analyzed.

            The results showed that, 53.3% were females, 37.5% were between 50-60 years old, 75.0% were without underlying diseases, 66.9% were married, 54.7% with primary education level, 51.9% were under Universal Health Coverage Scheme, 65.0% worked as farmers, and 60.0% had monthly income less than 5,000 baht.  Those with a medium level of oral health care knowledge, attitudes and perceptions of benefits about oral health care, and dental public health policy were 76.9% 78.6% and 53.6%.  Samples with a low level of oral health care behavior were 44.4%. Correlated factors were status, education level, universal coverage scheme, work, knowledge, attitudes, and dental public health policy, had a statistically significant at 0.05 level. Conversely sex, age, congenital diseases, and income had no correlation with dental service selection behavior.

            Conclusively, most had a medium level of knowledge, attitudes and perceptions of benefits about the oral health, and dental public health policy, with a low level of oral health care behavior.  Finally, this research results showed that oral care education should be promoted in the area by providing training and organized activities, or health education, on dental diseases, and self-care on oral health, to cultivate a positive oral health care behavior.