Acceptance and Utilization of Cloud-based Healthcare Risk Management System in Community hospital: A Case Study of a Community hospital in Uttaradit Province

Authors

  • Pongsakorn Thatsanarapan Master of Public Health, School of Health Science, Sukhothai Thammathirat Open University
  • Sasithorn Thanapop Associate Professor, School of Health Science, Sukhothai Thammathirat Open University

Keywords:

Acceptance, Utilization, Cloud-based Healthcare Risk Management System, Community hospital

Abstract

A community hospital in Uttaradit province has implemented Risk Management System, for personnel.  The objective of this study was to analyze the relationship between personal characteristic factors, information technology acceptance, and the system utilization among hospital staff. Data collected from the sample of 143 individuals through a questionnaire with content validity ranging from 0.67 to 1.00, and reliability of 0.825. The relationships were analyzed using Pearson’s chi-square statistics.           

The findings revealed that the majority of respondents were female (83.2%), with a mean age of 39.9 years. The overall acceptance level was high (62.2%), with perceived usefulness scoring the highest average and perceived ease of use scoring the lowest. System usage analysis showed that 70% of personnel had accessed the system at least once in the past month, with the most frequently used function being the recording of risk incident reports (57.1%). Statistical analysis indicated the nature of work and the department of work, had significant relationships with the system utilization. However, no significant relationship was found between information technology acceptance and the system utilization.

In conclusion, the hospital should promote awareness among direct patient care personnel about the importance of the system, easily accessible system, and providing regular training. These measures would enhance acceptance of system utilization, ensuring alignment with sustainable risk management practices.                   

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Published

2026-01-01

How to Cite

Thatsanarapan, P., & Thanapop, S. (2026). Acceptance and Utilization of Cloud-based Healthcare Risk Management System in Community hospital: A Case Study of a Community hospital in Uttaradit Province. Public Health Policy and Laws Journal, 12(1), 15–26. retrieved from https://so05.tci-thaijo.org/index.php/journal_law/article/view/284147

Issue

Vol. 12 No. 1 (2026): January-April

Section

Original Article

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