Factors Related to Personnel’s Happiness and Organizational Commitment at Queen Sirikit National Institute of Child Health

Authors

  • Ariya Autkhao Department of Public Health Administration, Faculty of Public Health, Mahidol University
  • Chardsumon Prutipinyo Department of Public Health Administration, Faculty of Public Health, Mahidol University
  • Utoompron Wongsin Department of Public Health Administration, Faculty of Public Health, Mahidol University
  • Jiraluck Nontarak Department of Epidemiology, Faculty of Public Health, Mahidol University
  • Seo Ah Hong Department of Public Health Administration, Faculty of Public Health, Mahidol University

Keywords:

Happiness, Organizational Commitment, Quality of Work Life

Abstract

This cross-sectional survey research aimed to study factors related to personnel’s happiness and organizational commitment at Queen Sirikit National Institute of Child Health (QSNICH). The sample consisted of QSNICH 328 personnel. Data were collected by questionnaires and analyzed for descriptive statistics, including frequency distribution, percentage, mean, and standard deviation. Inferential statistics included the Chi-square test, Spearman correlation coefficient, and Stepwise Multiple Regression Analysis.

The results of the study indicated that the QSNICH personnel had a moderate overall level of organizational commitment (3.63±0.457), a moderate level of Quality of Work Life (3.5±0.452), and a high overall level of happiness (3.67±0.454). Work-life quality was positively correlated with happiness (rs = 0.706, p-value<0.001), and happiness was positively correlated with organizational commitment (rs = 0.636, p-value<0.001). Quality of Work Life and happiness explained 45.8% of the variance in organizational commitment (R2 = 0.458, p-value<0.001). Therefore, the QSNICH management team should actively promote quality of work life and foster employee happiness, to sustainably enhance organizational commitment among personnel.

References

Arrirak, N., Noiasa, R., Namwong, T., & Chanya, N.. (2021). Prevalence and Factors Associated with Changing Jobs of Public Health Personnel, Yasothon Province. Thai Journal of Public Health and Health Education, 1(2), 47–57. https://he02.tci-thaijo.org/index.php/tjphe/article/view/250880

Chaikongkiat, P., Makchuchit, S., & Klungmun, A.. (2019). Relationships among Work-life Balance, Personnel Happiness Index, and Employee Engagement of Personnel Working at Boromarajonani College of Nursing, Yala. Journal of Nursing and Health Research, 20(2), 48–59. https://he01.tci-thaijo.org/index.php/bcnpy/article/view/164629

Elifson K. W., et al. (1990). Fundamentals of social statistics (2nd ed.). McGraw-Hill.

Information and Communication Technology Center, Office of the Civil Service Commission (2025). Thai government manpower 2024. https://www.ocsc.go.th/?post_type=reports&p=111250

Jaswal, N., Sharma, D., Bhardwaj, B., & Kraus, S. (2024). Promoting well-being through happiness at work: A systematic literature review and future research agenda. Management Decision, 62(13), 332–369.

Keesoon, K. (2023). Quality of life and happiness at work related to employment engagement of Phuket Provincial Health Office’ Personnel. Journal of Science and Technology Northern, 4(3), 77–89. https://he03.tci-thaijo.org/index.php/scintc/article/view/1692

Kitsomporn, J., Runkawat, V., Pitsini Mongkhonsiri, P., & Thepaksorn, P. (2020). Supporting Factors and Guidelines for Human Resource Development for Health Care Systems in Health Regions in Thailand: Policy Makers’ Perspectives. Thai Journal of Public Health and Health Sciences, 3(2), 27–40. https://he02.tci-thaijo.org/index.php/tjph/article/view/241795

Kittisuksathit, S.. (2013). HAPPINOMETER: The Happiness Self Assessment (1st ed.). Institute for Population and Social Research, Mahidol University.

Likert, R. (1932). A technique for the measurement of attitude. Archives of Psychology, 140(1), 1–55.

Mangthanee, P. & Thummachote, R.. (2024). Factors Affecting the Happiness at Workplace in Thai Public Organizations. Journal of Modern Learning Development, 9(3), 31–49.

Meyer, J. P., & Allen, N. J. (1991). A three-component conceptualization of organizational commitment. Human Resource Management Review, 1(1), 61–89.

Natnapa, S., Nittaya, P., Araya, P.. (2016) Empowerment and Organization Commitment of Professional Nurses in Thammasat University Hospital. J Royal Thai Army Nurses [internet]. 2016 May 25 [cited 2026 Apr. 11];17(1):79-87. https://he01.tci-thaijo.org/index.php/JRTAN/article/view/57560

Panathara, S., Kirdphol, P., Limcharoen, S., & Homa, P. (2018). Factors Related to Organizational Commitment and Work Life Balance among Staffs in Khao Khitchakut Hospital, Chanthaburi Province. Journal of Phrapokklao Nursing College, Chanthaburi, 28(2), 128–139. https://he01.tci-thaijo.org/index.php/pnc/

article/view/118327

Premaupapong, S., Romyen, L. ., & Swasthaisong, S.. (2024). Influences of Quality of Work Life and Happiness at Work on the Organizational Commitment of the Personnel of the Sub-district Administrative Organizations in Mueang Nakhon Phanom District, Nakhon Phanom Province. Interdisciplinary Academic and Research Journal, 4(3), 353–374. https://doi.org/10.60027/iarj.2024.275592

Policy and Medical Strategy Development. (2023). 5-Year Action Plan of Queen Sirikit National Institute of Child Health (2023–2027). Queen Sirikit National Institute of Child Health.

Policy and Medical Strategy Development. (2025). Key Performance Indicators (KPI) Details of Queen Sirikit National Institute of Child Health for the Fiscal Year 2025. Queen Sirikit National Institute of Child Health.

Saenkham, P., Bouphan, P., & Senahad N.. (2025). Personal Characteristics and Success Factors Influencing Job Satisfaction of Health Officers at Sub-district Health Promotion Hospitals in Nakhon Phanom Province. KKU Research Journal (Graduate Studies), 25(1), Article 1. https://ph02.tci-thaijo.org/

index.php/gskku/article/view/253230

Siriboonklom, C.. (2014) The Organizational Commitments Of Personnel In Sukhothai Hospital . Mahidol University. https://doi.nrct.go.th/ListDoi/listDetail?Resolve_DOI=10.14457/MU.the.2014.101

Kittisuksathit, S., Tangchonlatip, K., Jaratsist, S., Saiprasert, C., Boonyateerana, P., & Aree, W., (2012). HAPPINOMETER: The Happiness Self Assessment. (1st ed.). Nakhon Pathom: Institute for Population and Social Research Mahidol University.

Tunsi, W., & Bhalla, P. (2023). Study of Impact of Happiness at Workplace on Work Performance Among the Executives in IT Sector. Information Sciences Letters, 12(10), 2679–2692.

Walton, R. E. (1973). Quality of Work Life: What Is It? Sloan Management Review, 15, 11-21.

Downloads

Published

2026-04-30

How to Cite

Autkhao, A., Prutipinyo, C., Wongsin, U., Nontarak, J., & Hong, S. A. (2026). Factors Related to Personnel’s Happiness and Organizational Commitment at Queen Sirikit National Institute of Child Health . Journal of Health Policy, Law and Administration, 12(2), 353–366. retrieved from https://so05.tci-thaijo.org/index.php/journal_law/article/view/288581

Issue

Vol. 12 No. 2 (2026): May-August

Section

Original Article

License

Disclaimer and Copyright Notice

The content and information presented in articles published in the Journal of Law and Public Health Policy represent the opinions and sole responsibility of the respective authors. The editorial board does not necessarily agree with or assume any responsibility for the views expressed.

All articles, data, content, images, and other materials published in the Journal of Law and Public Health Policy are the intellectual property of the journal. Any individual or organization wishing to reproduce, distribute, or otherwise use the entirety or any part of such materials must provide proper citation.