Holacracy Management: The Potential Factor for Holacracy Management: A New Flexibly Hierarchical Management for Thai sales management in Cosmetic Industry
Abstract
Sales force has been considered as the frontline to manage customer, sales and profit for the corporate especially in The Thai cosmetic industry. Cosmetic industries have been launched new product into the market to address consumer needs and trends, almost 6-7 campaigns. The was almost up to 200 stock keeping units in every campaign. Sales force need to be very dynamic and competitive to achieve sales target and deliver customer satisfaction with highly speed market. ”Holacracy theory„-the new flexible hierarchical management has been introduced to support dynamic, flexible and effective empowerment to sales organization. Within the Thai context, there are 9 potential factors considered as key important drivers for Holacracy management to be launched in Thailand based on Literature review. This study is aimed to provide potential elements with the meaning of Holacracy Management in Thai cosmetic industry to enhance sales efficiency to compete with highly dynamic environment
References
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Burke, L. A., & Miller, M. K. (1999). Taking the mystery out of intuitive decision making. Academy of Management Executive, 13(4), 91-99.
Busenitz, L. W. (1999). Entrepreneurial risk and strategic decision-making: it’s a matter of perspective. The Journal of Applied Behavioral Science, 35(4), 325-340.
Cervellon, M., & Carey, L. (2011). Consumers’ perceptions of ‘green’: Why and how consumers use ecofashion and green beauty products. Critical Studies in Fashion & Beauty, 2(1-2), 117-138.
D. Keith Denton. (2006). What Darwin can teach us about success Development and Learning in Organizations, 20(1), 7-9.
Daily, C. M., & Dalton, D. R. (1992). The relationship between governance structure and corporate performance in entrepreneurial firms. Journal of Business Venturing, 7(5), 375-386.
Davenport, T. H., & Short, J. E. (1990). The New Industrial Engineering: Information Technology and Business Process Redesign. Sloan Management Review, 31(4), 11-27.
Diefenbach, T., & Todnem By, R. (2012). Reinventing Hierarchy and Bureaucracy ? From the Bureau to Network Organizations Reinventing Hierarchy and Bureaucracy ? from the Bureau to Network Organizations (Vol. 35, pp. i): Emerald Group Publishing Limited.
Duff, M. (2007). Niche Marketing of cosmetics. DSN Retailing Today, 38, 29-35.
Falle, S., Rauter, R., Engert, S., & Baumgartner, R. J. (2016). Sustainability Management with the Sustainability Balanced Scorecard in SMEs: Findings from an Austrian Case Study. Sustainability, 8(6), 1-16.
Fang, E., Evans, K. R., & Zou, S. (2015). The moderating effect of goal setting characteristics on the sales control systems - job performance relationship. Journal of Business Research, 58(9), 1214-1222.
Freud, S. (1970). Instincts and their vicissitudes. In W. A. Russell (Ed.), Milestones in motivation: contributions to the psychology of drive and purpose (pp. 324–331). NY: Appleton-Century-Crofts.
Gatewood, E. J., Shaver, K. G., Powers, J. B., & Gartner, W. B. (2002). Entrepreneurial expectancy, task effort, and performance. Entrepreneurship Theory and Practice, 27(1), 187-206.
Gimeno, J., Folta, T. B., Cooper, A. C., & Woo, C. Y. (1997). Survival of the fit test? Entrepreneurial human capital and the persistence of underperforming firms. Administrative Science Quarterly, 42(4), 750-783.
Greenberg, J. R., & Mitchell, S. A. (1983). Object relations in psychoanalytic theory. MA: Harvard University Press.
Haines, H., & Townsend, D. (2013). Self-doubt and entrepreneurial persistence: how founders of high-growth ventures overcome cognitive constraints on growth and persist with their ventures. In A. C. Corbett & J. A. Katz (Eds.), Advances in Entrepreneurship, Firm Emergence and Growth (Vol. 15, pp. 95-124).
J., S. S., Peter, P., A., Y. J., & Gill, S. (2009). Emotional intelligence of leaders: a profile of top executives. Leadership & Organization Development Journal, 30(1), 87-101.
Karwowski, W. (2005). Ergonomics and human factors: the paradigms for science, engineering, design, technology and management of human-compatible systems. Ergonomics, 48(5), 436-463.
Kazmi, S. A. Z., & Naaranoja, M. (2015). Innovative Drives Get Fuel from Transformational Leadership’s Pied Pipers’ Effect for Effective Organizational Transformation! Procedia - Social and Behavioral Sciences, 181, 53-61.
Laroche, M., Bergeron, J., Tomiul, M., & Barbaro-Forleo, G. (2002). Cultural differences in environmental knowledge, attitudes and behaviours of Canadian consumers. Canadian Journal of Administrative Sciences, 19(3), 267-283.
Laura, L.-P., Raúl, P.-L., & Yolanda, P.-R. (2016). Cognitive, affective and behavioural responses in mall experience: A qualitative approach. International Journal of Retail & Distribution Management, 44(1), 4-21.
Manaktola, K., & Jauhari, V. (2007). Exploring consumer attitude and behaviour towards green practices in the lodging industry in India. International Journal of Contemporary Hospitality Management, 19(5), 364-377.
Mohamed, Z. (1997). Business process management: a boundaryless approach to modern competitiveness. Business Process Management Journal, 3(1), 64-80.
Moon, T. (2010). Emotional Intelligent correlates of the four-factor model of cultural intelligence Emotional intelligence correlates of the four-factor model of cultural intelligence. Managerial Psychology, 25(8), 876-989.
Mumford, E. (1995). Creative chaos or constructive change: business process re-engineering versus socio-technical design. In G. a. P. Burke, J. (Ed.), Examining Business Process re-engineering: Current Perspectives and Research Directions (pp. 192-216). NY: Kogan Page.
Mumford, E., & Beekman, G. J. (1994). Tools for Change & Progress: A Socio-technical Approach to Business Process Re-engineering: CSG Publications.
Narong Srikriengthong. (2015). A development of real - time motivation at achievement indicators of beauty advisor consultant in cosmetic industry. (Doctor of Philosophy), Silpakorn University.
Pfeffer, J. (2010). Building Sustainable Organizations: The Human Factor (Vol. 24).
Rahbar, M. H., White, F., Agboatwalla, M., Hozhabri, S., & Luby, S. (2002). Factors associated with elevated blood lead concentrations in children in Karachi, Pakistan. Bulletin of the World Health Organization, 80(10), 769-775.
Robertson, B. J. (2015). Holacracy: The New Management System for a Rapidly Changing World. NY: Henry Holt and Company.
Romana, R., Elke, P.-V., & Rupert, J. B. (2017). Is open innovation supporting sustainable innovation? Findings based on a systematic, explorative analysis of existing literature. International Journal of Innovation and Sustainable Development, 11(2-3), 249-270.
Samuel, A., Albert, D., Moshfique, U., & John Ofori, D. (2016). Entrepreneurs’ optimism, cognitive style and persistence. International Journal of Entrepreneurial Behavior & Research, 22(1), 84-108.
Sharmila, P., Thanika Devi, J., & Yogini Devi, S. (2015). Gender-based differences in understanding the purchasing patterns of eco-friendly cosmetics and beauty care products in Mauritius: a study of female customers. Social Responsibility Journal, 11(1), 179-198.
Siddique, L., & Hussein, B. (2016). Managing risks in Norwegian Agile Software Projects: Project Managers ́ perspective. International Journal of Engineering Trends and Technology (IJETT), 41(2), 56-65.
Spreitzer, G. M. (1995). Psychological empowerment in the workplace: Dimensions, measurement, and validation. Academy of Management Journal, 38(5), 1442-1465.
Tsakiridou, E., Boutsouki, C., Zotos, Y., & Mattas, K. (2008). Attitudes and Behaviour towards organic products: an exploratory study. International Journal of Retail & Distribution Management, 3(2), 1580-1175.
Welch, J. F. J. (2000). Removing walls. In P. Krass (Ed.), The Book of Management Wisdom: Classic Writings by Legendary Managers (pp. 359-364). NY: John Wiley & Sons.
Xie, B., Davidson IIIa, W. N., & DaDalt, P. J. (2003). Earnings management and corporate governance: the role of the board and the audit committee. Journal of Corporate Finance, 9(3), 295-316.
ครรชิต สิงห์สุวรรณ. (2546, 3-7 ก.พ. 2546). การวิจัยเชิงสำรวจ: ทฤษฎีแห่งความสำเร็จเชิงกลยุทธ์ขององค์กร.Paper presented at the การประชุมทางวิชาการของมหาวิทยาลัยเกษตรศาสตร์ ครั้งที่ 41, กรุงเทพฯ.
ชาติชาย คงเพ็ชรดิษฐ์, & ธีระวัฒน์ จันทึก. (2559). การบริหารการเปลี่ยนแปลง : บทบาทของภาวะผู้นำและการสื่อสารในองค์การ. Veridian E-Journal, 9(1), 895-919.
Arijit, S., & Jayashree, P. (2014). A process model of managing organizational change during business process redesign. Business Process Management Journal, 20(6), 971-998.
Bass, B. M. (1985). Leadership and Performance Beyond Expectation. NY: Free Press. Bowen, J. T., & Shoemaker, S., , Oct-Dec 2003, 5/6, pp. (2003). Loyalty: A Strategic Commitment. Cornell Hotel and Restaurant Administration Quarterly, 44,(5-6), 31-46.
Burke, L. A., & Miller, M. K. (1999). Taking the mystery out of intuitive decision making. Academy of Management Executive, 13(4), 91-99.
Busenitz, L. W. (1999). Entrepreneurial risk and strategic decision-making: it’s a matter of perspective. The Journal of Applied Behavioral Science, 35(4), 325-340.
Cervellon, M., & Carey, L. (2011). Consumers’ perceptions of ‘green’: Why and how consumers use ecofashion and green beauty products. Critical Studies in Fashion & Beauty, 2(1-2), 117-138.
D. Keith Denton. (2006). What Darwin can teach us about success Development and Learning in Organizations, 20(1), 7-9.
Daily, C. M., & Dalton, D. R. (1992). The relationship between governance structure and corporate performance in entrepreneurial firms. Journal of Business Venturing, 7(5), 375-386.
Davenport, T. H., & Short, J. E. (1990). The New Industrial Engineering: Information Technology and Business Process Redesign. Sloan Management Review, 31(4), 11-27.
Diefenbach, T., & Todnem By, R. (2012). Reinventing Hierarchy and Bureaucracy ? From the Bureau to Network Organizations Reinventing Hierarchy and Bureaucracy ? from the Bureau to Network Organizations (Vol. 35, pp. i): Emerald Group Publishing Limited.
Duff, M. (2007). Niche Marketing of cosmetics. DSN Retailing Today, 38, 29-35.
Falle, S., Rauter, R., Engert, S., & Baumgartner, R. J. (2016). Sustainability Management with the Sustainability Balanced Scorecard in SMEs: Findings from an Austrian Case Study. Sustainability, 8(6), 1-16.
Fang, E., Evans, K. R., & Zou, S. (2015). The moderating effect of goal setting characteristics on the sales control systems - job performance relationship. Journal of Business Research, 58(9), 1214-1222.
Freud, S. (1970). Instincts and their vicissitudes. In W. A. Russell (Ed.), Milestones in motivation: contributions to the psychology of drive and purpose (pp. 324–331). NY: Appleton-Century-Crofts.
Gatewood, E. J., Shaver, K. G., Powers, J. B., & Gartner, W. B. (2002). Entrepreneurial expectancy, task effort, and performance. Entrepreneurship Theory and Practice, 27(1), 187-206.
Gimeno, J., Folta, T. B., Cooper, A. C., & Woo, C. Y. (1997). Survival of the fit test? Entrepreneurial human capital and the persistence of underperforming firms. Administrative Science Quarterly, 42(4), 750-783.
Greenberg, J. R., & Mitchell, S. A. (1983). Object relations in psychoanalytic theory. MA: Harvard University Press.
Haines, H., & Townsend, D. (2013). Self-doubt and entrepreneurial persistence: how founders of high-growth ventures overcome cognitive constraints on growth and persist with their ventures. In A. C. Corbett & J. A. Katz (Eds.), Advances in Entrepreneurship, Firm Emergence and Growth (Vol. 15, pp. 95-124).
J., S. S., Peter, P., A., Y. J., & Gill, S. (2009). Emotional intelligence of leaders: a profile of top executives. Leadership & Organization Development Journal, 30(1), 87-101.
Karwowski, W. (2005). Ergonomics and human factors: the paradigms for science, engineering, design, technology and management of human-compatible systems. Ergonomics, 48(5), 436-463.
Kazmi, S. A. Z., & Naaranoja, M. (2015). Innovative Drives Get Fuel from Transformational Leadership’s Pied Pipers’ Effect for Effective Organizational Transformation! Procedia - Social and Behavioral Sciences, 181, 53-61.
Laroche, M., Bergeron, J., Tomiul, M., & Barbaro-Forleo, G. (2002). Cultural differences in environmental knowledge, attitudes and behaviours of Canadian consumers. Canadian Journal of Administrative Sciences, 19(3), 267-283.
Laura, L.-P., Raúl, P.-L., & Yolanda, P.-R. (2016). Cognitive, affective and behavioural responses in mall experience: A qualitative approach. International Journal of Retail & Distribution Management, 44(1), 4-21.
Manaktola, K., & Jauhari, V. (2007). Exploring consumer attitude and behaviour towards green practices in the lodging industry in India. International Journal of Contemporary Hospitality Management, 19(5), 364-377.
Mohamed, Z. (1997). Business process management: a boundaryless approach to modern competitiveness. Business Process Management Journal, 3(1), 64-80.
Moon, T. (2010). Emotional Intelligent correlates of the four-factor model of cultural intelligence Emotional intelligence correlates of the four-factor model of cultural intelligence. Managerial Psychology, 25(8), 876-989.
Mumford, E. (1995). Creative chaos or constructive change: business process re-engineering versus socio-technical design. In G. a. P. Burke, J. (Ed.), Examining Business Process re-engineering: Current Perspectives and Research Directions (pp. 192-216). NY: Kogan Page.
Mumford, E., & Beekman, G. J. (1994). Tools for Change & Progress: A Socio-technical Approach to Business Process Re-engineering: CSG Publications.
Narong Srikriengthong. (2015). A development of real - time motivation at achievement indicators of beauty advisor consultant in cosmetic industry. (Doctor of Philosophy), Silpakorn University.
Pfeffer, J. (2010). Building Sustainable Organizations: The Human Factor (Vol. 24).
Rahbar, M. H., White, F., Agboatwalla, M., Hozhabri, S., & Luby, S. (2002). Factors associated with elevated blood lead concentrations in children in Karachi, Pakistan. Bulletin of the World Health Organization, 80(10), 769-775.
Robertson, B. J. (2015). Holacracy: The New Management System for a Rapidly Changing World. NY: Henry Holt and Company.
Romana, R., Elke, P.-V., & Rupert, J. B. (2017). Is open innovation supporting sustainable innovation? Findings based on a systematic, explorative analysis of existing literature. International Journal of Innovation and Sustainable Development, 11(2-3), 249-270.
Samuel, A., Albert, D., Moshfique, U., & John Ofori, D. (2016). Entrepreneurs’ optimism, cognitive style and persistence. International Journal of Entrepreneurial Behavior & Research, 22(1), 84-108.
Sharmila, P., Thanika Devi, J., & Yogini Devi, S. (2015). Gender-based differences in understanding the purchasing patterns of eco-friendly cosmetics and beauty care products in Mauritius: a study of female customers. Social Responsibility Journal, 11(1), 179-198.
Siddique, L., & Hussein, B. (2016). Managing risks in Norwegian Agile Software Projects: Project Managers ́ perspective. International Journal of Engineering Trends and Technology (IJETT), 41(2), 56-65.
Spreitzer, G. M. (1995). Psychological empowerment in the workplace: Dimensions, measurement, and validation. Academy of Management Journal, 38(5), 1442-1465.
Tsakiridou, E., Boutsouki, C., Zotos, Y., & Mattas, K. (2008). Attitudes and Behaviour towards organic products: an exploratory study. International Journal of Retail & Distribution Management, 3(2), 1580-1175.
Welch, J. F. J. (2000). Removing walls. In P. Krass (Ed.), The Book of Management Wisdom: Classic Writings by Legendary Managers (pp. 359-364). NY: John Wiley & Sons.
Xie, B., Davidson IIIa, W. N., & DaDalt, P. J. (2003). Earnings management and corporate governance: the role of the board and the audit committee. Journal of Corporate Finance, 9(3), 295-316.
ครรชิต สิงห์สุวรรณ. (2546, 3-7 ก.พ. 2546). การวิจัยเชิงสำรวจ: ทฤษฎีแห่งความสำเร็จเชิงกลยุทธ์ขององค์กร.Paper presented at the การประชุมทางวิชาการของมหาวิทยาลัยเกษตรศาสตร์ ครั้งที่ 41, กรุงเทพฯ.
ชาติชาย คงเพ็ชรดิษฐ์, & ธีระวัฒน์ จันทึก. (2559). การบริหารการเปลี่ยนแปลง : บทบาทของภาวะผู้นำและการสื่อสารในองค์การ. Veridian E-Journal, 9(1), 895-919.
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2018-06-25
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บทความที่ได้รับการตีพิมพ์เป็นลิขสิทธิ์ของ สถาบันวิทยาการจัดการแห่งแปซิฟิค
ข้อความที่ปรากฏในบทความแต่ละเรื่องในวารสารวิชาการเล่มนี้เป็นความคิดเห็นส่วนตัวของผู้เขียนแต่ละท่านไม่เกี่ยวข้องกับสถาบันวิทยาการจัดการแห่งแปซิฟิค และคณาจารย์ท่านอื่นๆในสถาบันฯ แต่อย่างใด ความรับผิดชอบองค์ประกอบทั้งหมดของบทความแต่ละเรื่องเป็นของผู้เขียนแต่ละท่าน หากมีความผิดพลาดใดๆ ผู้เขียนแต่ละท่านจะรับผิดชอบบทความของตนเองแต่ผู้เดียว
