A Study of the Current State, Desired State and Key Needs of Payap University’s Academic Administration Management Strategies According to the Principle of Education Criteria for Performance Excellence

Abstract

This study was to measure the Current State, Desired State, and Key Needs of Academic Administration of Payap University according to Principle of Education Criteria for Performance Excellence (EdPEx). The study sample comprised 446 individuals, including administrators, lecturers, staff, and current students from Payap University. A Stratified random sampling method was employed. Data was collected using a questionnaire that demonstrated high reliability (0.989). Descriptive Statistics and the PNI-Modified were utilized for data analysis.
The research findings indicate that The Current State of Payap University personnel generally was at a moderate level (mean = 3.34). The Category with the highest mean was Leadership (mean = 3.56). The Lowest mean was Workforce (mean = 3.17). The Desired State generally was at a high level (mean = 4.50). The Categories with the highest mean were Strategy and Results (means = 4.53). The lowest means were Measurement, Analysis, and Knowledge Management (means = 4.44). For the first 3 essential needs, the results were as follows: Workforce (PNI-Modified = 0.410), Operations (PNI¬Modified = 0.352), and Customers (PNI¬Modified = 0.344). For students the current state in general was at a high level (average = 3.649). The category with the highest average was Operations (average = 3.659). The lowest average was Customers (average = 3.565). Desired States, in general, were at a high level (average = 4.521). The category with the highest average was Operations (average = 4.543). The lowest average was for Customers (average = 4.482). For key needs, results were as follows: Customers (PNI¬Modified = 0.257) and Operations (PNI¬Modified = 0.242).