Problems in Using English Language of Business English Students at Roi Et Rajabhat University: A Student Perspective

บทคัดย่อ

          This study aimed to 1) identifying the problems in using English language of Business English major students at Roi Et Rajabhat University and 2) compare the problems in using English language amongst Business English major students in all four years based on students’ perceptions in order to help teachers to revise and develop proper English courses for the students. The participants were all 123 Business English major students who were studying in the second semester of the Academic Year 2019. There were 17 first-year students, 37 second–year students, 40 third-year students, and 29 fourth-year students participated in this study selected by purposive sampling method. The research instrument was questionnaire on students’ problems in using English language skills; speaking, listening, reading, and writing, respectively. The Index of Item-Objective Congruence (IOC) of the instrument was within 0.60 - 1.00. The reliability of the questionnaire was 0.927. Means and standard deviation and Analysis of variance (ANOVA) were used to analyze collected data.           The results of the study revealed that all students encountered the problems in using English language at the moderate level in speaking, listening, reading, and writing. In relation to each individual language skill, speaking was reported the highest level perceived by the students and the skill with the lowest level is writing. However, there was no significant difference in using English language skills  amongst students in all four years. The findings suggested that curriculum revision and program evaluation including classroom interactive activities for the improvement of students’ speaking ability should be conducted.