The Relationship between Job Satisfaction and Organizational Citizenship Behavior of the Personnel of Rajamangala University of Technology Thanyaburi

Abstract

The study on the relationship between job satisfaction and organization citizenship behavior of personnel of Rajamangala University of Technology Thanyaburi was a survey research. The objectives of the research were to study the opinion levels of job satisfaction and organization citizenship behavior of personnel of Rajamangala University of Technology Thanyaburi, and to examine the relationship between the job satisfaction and organization citizenship behavior of these personnel. Data were collected with the use of a questionnaire. The research sample consisted of 132 personnel of Rajamangala University of Technology Thanyaburi, selected by purposive sampling. Data were analyzed by descriptive statistics including percentage, mean, standard deviation and Pearson's product moment correlation coefficient.

The results of the research showed that the personnel’s opinion on their job satisfaction was rated at a high level. When considering at each aspect, it was found that being proud and pleased in the success of their work had the highest average mean score. Moreover, the analysis on the overall opinion of the personnel on the organization citizenship behavior was at very high and when considering at each aspect, sense of responsibility was found to have the highest mean score. Moreover, the study also indicated that the overall job satisfaction and each aspect of job satisfaction had a positive relationship with organization citizenship behavior. In conclusion, this study found that job satisfaction had a relationship with organization citizenship behavior.