PROFESSIONAL COMPETENCIES AND WORK SKILLS OF COOPERATIVE EDUCATION STUDENTS FROM EMPLOYERS’ PERSPECTIVES ON THE DEVELOPMENT OF COOPERATIVE EDUCATION IN AN INTEGRATED WORK-BASED LEARNING MODEL
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Abstract
This research aims to examine the professional competencies and work-related skills of cooperative education students from the perspective of employers, as well as employer satisfaction toward students’ performance in real workplace settings. The study employed a purposive sampling method, selecting participants based on specific criteria aligned with the research objectives. The sample consisted of 35 fourth-year students from Bangkok University who participated in the cooperative education program and undertook internships in the academic year 2024. These students were evaluated by representatives from 31 participating organizations, who served as key informants. A questionnaire was used as the primary data collection instrument. Data were analyzed using descriptive statistics, including percentage, mean, and standard deviation, as well as inferential statistics through Pearson’s correlation analysis. The findings revealed that students demonstrated strong psychomotor skills, particularly in intercultural communication and cultural awareness, which aligned with the needs of employers in a globalized work environment. In addition, emotional intelligence was found to be at a high level ( = 4.63, S.D. = 0.81), reflecting students’ ability to adapt and regulate their emotions effectively. However, problem-solving skills, teamwork, and professional behavior were rated at a moderate level ( = 2.74, S.D. = 0.44), indicating limitations in practical skills and professional application. Regarding employer satisfaction, the overall level was high (
= 4.48, S.D. = 0.44). Personal attributes such as humility, interpersonal skills, and adaptability to workplace environments received the highest ratings (
= 4.53, S.D. = 0.64). Responsibility and dedication were also identified as key strengths. However, communication and presentation skills were rated comparatively lower (
= 2.97, S.D. = 0.75), highlighting areas that require further development. The results suggested that although cooperative education students exhibited strong soft? skills and a high level of responsibility, there remains a need to enhance their communication, teamwork, and problem-solving skills to better meet the expectations of employers in professional settings.
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