A Sustainable Chongqing Zoo Mission Performance Managerial Framework to Maintain a Durable Habitat for Animals
DOI:
https://doi.org/10.14456/mjba.2022.11คำสำคัญ:
Management, Performance, Safety, Sustaining, Wellbeingบทคัดย่อ
This paper examines the managerial sustaining methods of animals from a zoo based in Chongqing, China with the aim of providing a sustainable zoo mission performance managerial framework focused on maintaining a durable habitat for the animals. A total of 200 samples took part in the study on being inquired about the challenges in maintaining the animals’ habitat. Data results were reviewed and coded, and analyzed to point out the key issues, and arranged for the “between method triangulation” process for the procedure of comparison and contrasting to support the research aim. The challenges are the following: Feeding: Efficiency 18%; Cost 28%; Ability 28%; Health and Safety 28%. Health: Treatment 19%; Diet 6%; Watching 37%; Habitat 38%. Grooming: Managing 20%; Adjusting 7%; Being Careful 27%; Health and Safety 46%. Wellbeing: Providing Care 46%; Maintaining Habitat 27%; Examination 13%; Watching 7%; Health and Safety 7%. Findings with the study, on December 2020, indicated that those who are in direct contact with the animals are exposed to a high risk of injuries, thus it’s recommended for management to record the events to help ensure methods that will support their health and safety.
References
Amrutha, V. N., & Geetha, S. N. (2020). A systematic review on green human resource management: Implications for social sustainability. Journal of Cleaner Production, 247, 119-131.
Armenia, S., Dangelico, R. M., Nonino, F., & Pompei, A. (2019). Sustainable project management: A conceptualization-oriented review and a framework proposal for future studies. Sustainability, 11(9), 1-16.
Banihashemi, S., Hosseini, M.R., Golizadeh, H. & Sankaran, S. (2017). Critical success factors (CSFs) for integration of sustainability into construction project management practices in developing countries. Int. J. Proj. Manag., 35(6), 1103–1119.
Barua, M. (2014). Volatile ecologies: towards a material politics of human-animal relations. Environ. Plan A Econ. Space, 46, 1462-1478.
Bauman, K., Sahrmann, J., Franklin, A., Asa, C., Agnew, M., Traylor‐Holzer, K., & Powell, D. (2019). Reproductive Viability Analysis (RVA) as a new tool for ex situ population management. Zoo Biology, 38(1), 55-66.
Bettinger, T.L., Leighty, K.A., Daneault, R.B. & Richards, E.A. (2017). Behavioral Management: The Environment and Animal Welfare. In Schapiro SJ (Ed.), Handbook of Primate Behavioral Management (pp. 37-51). Taylor & Francis Group.
Boiral, O., Heras-Saizarbitoria, I., & Brotherton, M. C. (2018). Corporate biodiversity management through certifiable standards. Business Strategy and the Environment, 27(3), 389–402.
Carr, N. & Cohen, S. (2015). The Public Face of Zoos: Images of Entertainment, Education and Conservation. Anthrozoös, 24(2), 175-189.
Capucchio, M.T., Colombino, E., Tarantola, M., Biagini, D., Alborali, L.G., Maisano, A.M., Scali,F., Raspa, F., Valle, E., Biasato, I. & Schiavone, A., (2019). The disturbed habitat and its effects on the animal population. In Habitats of the World-Biodiversity and Threats. (pp. 1-21) https://www.intechopen.com/books/habitats-of-the-world-biodiversity-and-threats/the-disturbed-habitat-and-its-effects-on-the-animal-population
Chams, N. & García-Blandón, J. (2019). On the Importance of sustainable human resource management for the adoption of sustainable development goals. Resources, Conservation and Recycling, 141, 109-122.
Cruz-Ruiz, E., Ruiz-Romero de la Cruz, E., Zamarreño-Aramendia, G., & Cristòfol, F. J. (2022). Strategic management of the malaga brand through open innovation: tourists and residents’ perception. Journal of Open Innovation: Technology, Market, and Complexity, 8(1), 1-17.
Danby, P., Dashper, K. & Finkel, R. (2019). Multispecies Leisure: Human-Animal Interactions in Leisure Landscapes. Leis. Stud., 38, 291-302.
de Silva, G., Regan, G., Pollard, E., & Addison, P. F. E. (2019). The evolution of corporate No Net Loss and Net Positive Impact biodiversity commitments: Understanding appetite and addressing challenges. Business Strategy and the Environment, 28, 1481–1495.
Farquhar, J., Michels, N., & Robson, J. (2020). Triangulation in industrial qualitative case study research: Widening the scope. Industrial Marketing Management, 87, 160-170.
Farrand, A., Hosey, G. & Buchanan-Smith, H.M. (2014). The Visitor Effect in Petting Zoo-Housed Animals: Aversive or Enriching?. Applied Animal Behaviour Science, 151, 117-127.
Fernando, Y., Jabbour, C. J. C., & Wah, W. X. (2019). Pursuing green growth in technology firms through the connections between environmental innovation and sustainable business performance: does service capability matter?. Resources, Conservation and Recycling, 141, 8-20.
Flick, U. (2018). Triangulation in data collection. In the SAGE handbook of qualitative data collection, (527-544). SAGE publication.
Font, X., & Lynes, J. (2018). Corporate social responsibility in tourism and hospitality. Journal Of Sustainable Tourism, 26(7), 1027-1042.
Fusch, P., Fusch, G. E., & Ness, L. R. (2018). Denzin’s paradigm shift: Revisiting triangulation in qualitative research. Journal of social change, 10(1), 19-32.
Gill, M.J. & Burrow, R. (2018). The Function of Fear in Institutional Maintenance: Feeling Frightened as an Essential Ingredient in Haute Cuisine. Organization Studies, 39(4), 445-465.
Govindan, K., Shaw, M. & Majumdar, A. (2021). Social sustainability tensions in multi-tier supply chain: A systematic literature review towards conceptual framework development. Journal of Cleaner Production, 279(123075), 1-22.
Guo, L., Decoster, S., Babalola, M. T., De Schutter, L., Garba, O. A., & Riisla, K. (2018). Authoritarian leadership and employee creativity: The moderating role of psychological capital and the mediating role of fear and defensive silence. Journal of Business Research, 92, 219-230.
Greggor, A.L., Vicino, G.A., Swaisgood, R.R., Fidgett, A., Brenner, D., Kinney, M.E., Farabaugh, S., Masuda, B. & Lamberski, N. (2018). Animal Welfare in Conservation Breeding: Applications and Challenges. Front. Vet. Sci., December, 1-6.
Hahn, T., Figge, F., Pinkse, J. & Preuss, L. (2017). A Paradox Perspective on Corporate Sustainability: Descriptive, Instrumental, and Normative Aspects. J. Bus. Ethics, 32, 1–14.
Hanson, J. & Holt, D. (2014). Sustainable Food Procurement in British and Irish Zoos. British Food Journal, 116(10) 1636-1651.
Hempstead, C. & Larson, S. (2019). Short Note: Sea Otter (Enhydra lutris) Diet Diversity in Zoos and Aquariums. Aquatic Mammals, 45(4) 374-379.
Hosey, G., & Melfi, V. (2015). Are We Ignoring Neutral and Negative Human-Animal Relationships in Zoos? Zoo Biology, 34(1), 1-8.
Hosoda, M. & Suzuki, K. (2015). Using management control systems to implement CSR activities: an empirical analysis of 12 Japanese companies. Business Strategy and the Environment, 24(7), 628-642.
Iqbal, Q., & Ahmad, N. H. (2021). Sustainable development: The colors of sustainable leadership in learning organization. Sustainable Development, 29(1), 108-119.
Jacobson, S.L., Ross, S.R. & Bloomsmith, M.A. (2016). Characterizing Abnormal Behavior in a Large Population of Zoo-Housed Chimpanzees: Prevalence and Potential Influencing Factors. Peer J, 4, 1-14.
Jansson, J., Nilsson, J., Modig, F. & Hed Vall, G. (2017). Commitment to sustainability in small and medium‐sized enterprises: the influence of strategic orientations and management values. Business Strategy and the Environment, 26(1), 69-83.
Jawabri, A., & Al Baloushi, M. (2021). The Impact of Performance Management on Employee Productivity At Al Ain Zoo, UAE. Global Journal of Management and Business Research. 21(8), 1-10.
Jha, J. K., & Varkkey, B. (2018). Are you a cistern or a channel? Exploring factors triggering knowledge-hiding behavior at the workplace: evidence from the Indian R&D professionals. Journal of Knowledge Management. 22, 824–849.
Kelly, A., & Skibins, J. C. (2020). Inspiring wildlife conservation behaviors through innovations in zoo exhibit design. Visitor Studies, 24(1), 79-99.
Kim, N. K., Rahim, N. F. A., Iranmanesh, M. & Foroughi, B. (2019). The role of the safety climate in the successful implementation of safety management systems. Safety Science, 118, 48-56.
Kobayashi, K., Eweje, G. & Tappin, D. (2018). Employee wellbeing and human sustainability: Perspectives of managers in larte Japanese corporations. Business Strategy and the Environment, 27(7), 801-810.
Kumar, K., Boesso, G. & Michelon, G. (2016). How do strengths and weaknesses in corporate social performance across stakeholder domains affect company performance. Business Strategy and the Environment, 25(4), 277-292.
Kucharska, W. (2020). Employee Commitment Matters for CSR Practice, Reputation and Corporate Brand Performance - European Model. Sustainability, 12(3), 1-16.
Kundzewicz, Z.W., Krysanova, V., Benestad, R.E., Hov, Ø., Piniewski, M. & Otto, I.M. (2018). Uncertainty in Climate Change Impacts on Water Resources. Environ. Sci. Policy, 79, 1-8.
Lynch, C. (2019). Sustainability index (S‐Index): A tool for use in the evaluation and planning of institutional animal collections. Zoo Biology, 38(1), 12-23.
Mandić, A., & Kennell, J. (2021). Smart governance for heritage tourism destinations: Contextual factors and destination management organization perspectives. Tourism Management Perspectives, 39(100862), 1-14.
Melfi, V. (2013). Is Training Zoo Animals Enriching? Appl. Anim. Behav. Sci., 147, 299-305.
Mellor, D.J. (2017). Operational Details of the Five Domains Model and Its Key Applications to the Assessment and Management of Animal Welfare. Animals, 7(60), 1-20.
Mellor, D.J. & Beausoleil, N.J. (2015). Extending the ‘Five Domains’ Model for Animal Welfare Assessment to Incorporate Positive Welfare States. Anim. Welf., 24, 241-253.
Mennen, F., Beumer, C. & Martens, P. (2016). The Sustainable Zoo: Mediating the Sustainability Message Through Education in GaiaZOO Kerkrade. In International Centre for Integrated Assessment and Sustainable Development (ICIS). (pp. 1-25). Maastricht University.
Mertens, D.M. & Hesse-Biber, S. (2012). Triangulation and Mixed Methods Research: Provocative Positions. Journal of Mixed Methods Research, 6(2), 75-79.
Mulyanto, M. (2018). Enhancing competence, environmental management system, job satisfaction and employee performance. Journal of Environmental Management and Tourism, 9(1), 40-45.
Muntean, M. (2018). Business intelligence issues for sustainability projects. Sustainability, 10(2), 1-10.
Nagaraju, S. (2020). Unit-18 Zoo Animals. Indira Gandhi National Open University.
Nigri, G., & Del Baldo, M. (2018). Sustainability reporting and performance measurement systems: How do small-and medium-sized benefit corporations manage integration? Sustainability, 10(12), 1-17.
Örtenblad, A. (2018). What does ‘learning organization’ mean? The Learning Organization, 25(3), 150-158.
Raut, R. D., Mangla, S. K., Narwane, V. S., Gardas, B. B., Priyadarshinee, P., & Narkhede, B. E. (2019). Linking big data analytics and operational sustainability practices for sustainable business management. Journal of cleaner production, 224, 10-24.
Rui, X. (2019). Service marketing research based on sostac structure-Belfast Zoo. European Journal of Economics and Management Sciences, (3), 3-10.
Russell, S., Milne, M. J., & Dey, C. (2017). Accounts of nature and the nature of accounts: Critical reflections on environmental accounting and propositions for ecologically informed accounting. Accounting, Auditing & Accountability Journal, 30, 1426–1458.
Schaltegger, S., Hansen, E. G., & Lüdeke-Freund, F. (2016). Business models for sustainability: Origins, present research, and future avenues. SAGE Publications.
Scollen, R. J., & Mason, A. (2020). Sea World–Gold Coast, Australia’s discourse of legitimation: signage and live animal shows (2015–2018) as indicators of change in messaging. Journal of Sustainable Tourism, 28(10), 1686-1701.
Sherwen, S.L. & Hemsworth, P.H. (2019). The Visitor Effect on Zoo Animals: Implications and Opportunities for Zoo Animal Welfare. Animals, 9(366), 1-27.
Song, Z., & Baicker, K. (2019). Effect of a workplace wellness program on employee health and economic outcomes: a randomized clinical trial. Jama, 321(15), 1491-1501.
Stephenson, P. J., & Reidhead, W. (2018). Portfolio management: Measuring short and long-Term results in WWF. In H. R. Kerzner (Ed.), Project Management best practices: Achieving global excellence (4th ed. pp. 535–538). Wiley & Sons.
Veasey, J.S. (2017). In Pursuit of Peak Animal Welfare: The Need to Prioritize the Meaningful Over the Measurable. Zoo Biol., 36, 413-425.
Von Essen, E., Lindsjö, J. & Berg, C. (2020). Instagranimal: Animal Welfare and Animal Ethics Challenges of Animal-Based Tourism. Animals, 10(1830), 1-17.
Whitham, J.C. & Wielebnowski, N. (2013). New Directions for Zoo Animal Welfare Science. Appl. Anim. Behav. Sci., 147, 247-260.
Wu, H.C., Cheng, C.C. & Hong, W. (2017). An Assessment of Zoo Visitors' Revisit Intentions. Tourism Analysis, 22(3), 361-375.
Yawar, S.A. & Seuring, S. (2017). Management of Social Issues in Supply Chains: A Literature Review. J. Bus. Ethics, 141, 621–643.
Zwikael, O., & Meredith, J. R. (2018). Who’s who in the project zoo? The ten core project roles. International Journal of Operations & Production Management, 38(2), 474-492.
Downloads
เผยแพร่แล้ว
How to Cite
ฉบับ
บท
