Factor Affecting of Corporate Social Responsibility (CSR): A Case Study of IRPC Public Company Limited

Abstract

The present research aimed at investigating the factors affecting corporate social responsibility; finding the problems and obstacles in the company’s social responsibility; and proposing ways to improve corporate social responsibility to other organizations.  The data for this qualitative research were collected through semi-structured interviews with stakeholders who participated in activities related to the social responsibility of IRPC Public Company Limited, along with non-participation observation and the documentary research method.

The results of the research showed that the following factors affected the effective of the company’s corporate social responsibility: the personnel in the social responsibility unit; stakeholders; the improvement of the work process and the relationship between the communities and the company.

All in all, the important factors affecting corporate social responsibility at IRPC Public Company Limited were hosting activities that involved the participation of stakeholders, which would reinforce and sustain the good relationship between the company and the communities where the company is located.

In order to maintain effective corporate social responsibility, the company is suggested to provide its stakeholders with fast, clear, and accurate information, to designate the areas which are affected by the pollution caused by its plants, to provide the communities with knowledge and professional development, all of which will in turn ensure the company’s continued peaceful coexistence with the communities.