Quality of Work Life of the Supportting Persnnel in Rambhai Barni Rajabhat University

Abstract

The purposes of this research were (1) to study the quality of work life of support personnel in Rambhai Barni Rajabhat University., (2) to compare the quality of work life of support personnel in Rambhai Barni Rajabhat University dividing into gender, age, education, marital status, employment period, and income., (3) to explore the problem of the quality of work life of support personnel in Rambhai Barni Rajabhat University and (4) to investigate suggestions for the quality of work life of support personnel in Rambhai Barni Rajabhat University. The mixed methods research was utilized in this research. The quantitative samples were collected from 180 support personnel. The instrument used was a questionnaire showing statistical values which are frequency, percentage, mean and standard deviation while t-tests and one-way analysis of variance (ANOVA) were used to compare group means with the significant at the .05. Nine Support personnel were interviewed by using an in-depth interview in order to analyze the qualitative data.

              The research results showed that (1) the quality of work life of support personnel overall was at good level. When each part was considered, relation and society advantages showed the highest important while team work and career path and employment security viewed the importance respectively., (2) When comparing the quality of work life of support personnel in each part, the results appeared that gender, age, education, marital status, employment period, and income were different, whereas the quality of work life was not different., (3) It showed the problems in career path and employment security. There was not an adequate management plan for career path and employment security and (4) the suggestions for the quality of work life were found that the support personnel need a clear career path planning in relation to their knowledge, skills, current positions and responsibilities in order to achieve in their careers.