People’s Requirement towards the Service of the Municipality in Makham Subdistrict Chanthaburi Province.

Abstract

The purposes of  this research were 1) to study  people’s requirements towards the service of the Municipality in Makham subdistrict Chanthaburi Province  and  2) to study affecting factor people’s requirements towards the service of the Municipality in Makham Subdistrict Chanthaburi Province. The research samples were 379 people from 7 areas in Makham Subdistrict Chanthaburi Province. The instrument used in the data collection was a 5 rating scale questionnaire with the 0.91 level of reliability. The statistics were percentage, mean, standard deviation, t-test, F-test, and Scheffe’s  pairwise test.

The results were 1) people’s requirements in all aspects towards service of the Municipality in Makham Subdistrict Chanthaburi Province were at the high level. The first 3 highest requirements were the aspects of disaster prevention and mitigation, cooperative service/ service counter between public and private sectors, and revenue collecting. 2) Factors affecting people’s requirements towards the municipality’s service in Makham Subdistrict Chanthaburi Province were level of education, revenue, news information receiving, knowledge and understanding in municipality authority and function, showing the .05 level of statistical significance. People with different gender, age, and career did not show their different requirements towards the municipality’s service in Makham Subdistrict Chanthaburi Province.