Work Efficiency of the Personnel in Surat Thani Provincial Employment Office

Abstract

This research applied mixed methods with qualitative and quantitative data. The population used for the quantitative method consisted of 64 personnel from Surat Thani Provincial Employment Office, while the one used for the qualitative method included six heads of the sections and administrators from the Office. The data was collected by in-depth interview and questionnaires with the confidence value of 0.91. The qualitative data was verified by content analysis and the quantitative data was analyzed by  basic statistics such as mean and standard deviation.

The results of the research revealed that 1) the work efficiency of the Surat thani provincial employment office personnel. overall, it is in a very efficient sorting the average order from highest to lowest is the reliable information, rational aspects, justice the side, set clear objectives, standardize work  and effective reward aspect respectively. 2) by comparing opinions classified by personal status, it was found that different gender, age, workgroup, education, department and income led to different opinions of levels of work efficiency. 3) development guidelines the work efficiency of Surat thani provincial employment office personnel found that in terms of rewarding, which is effective add rewards or rewards to the work of the group or team in the work department, rational aspects analyze and formulate problems and be able to find solutions to problems more efficiently by using reasoning knowledge justice equality of members within the organization the side set clear objectives the expectations of the supervisor about your assigned duties are clear, reliable information the credibility of the data source should be established depending on the organizational context, working with standards, improving the time attendance system.