The Trends in the Use of Digital in Work that Impact Human Resource Management Platforms in Government Organizations

Abstract

            This article aimed to study the trend toward Human Resources (HR) in the digital age must work proactively nowadays accurately. The objectives of this research were to answer the following research questions:1)What is your attitude towards technological change affecting your work during the covid-19 situation?; 2) How does the new digital transformation affect the Human Resource Department at work?; 3) How and what role does HR play in these changes and what are the main factors that will affect employees? The researcher used questionnaires as a tool to collect preliminary data with a small-group questionnaire of 45 sampling population who have been civil servants for more than 5 years and whose experiences are related to the HR department in the administrative offices of 5 provinces in the lower northern region of Thailand.  Finding the median and standard deviation the results showed that data were analyzed by descriptive statistics and content analysis. The research results were found as follows:
           1.  Employees with a growing attitude towards technology management are involved in all parts of the organization and new technology.
           2.  The modern HR department should update the technology regularly.
           3.  For everyone in the organization to drive work smoothly and most effectively, the use of technology must be coupled with well-being and balance in work. The highest average is (4.48), and the third is the performance at work digitally with an average of 4.0. Overall found that employees are highly satisfied with the changing digital trends in the use of digital in work, with a significant average of 3.55.