Teamwork and Job Satisfaction Effecting Organizational Citizenship Behavior of the Industrial Manufacturing Factory Employees in Pathumthani Province.

  • กฤติเดช นุกูลกิจ คณะบริหารธุรกิจและการบัญชี มหาวิทยาลัยปทุมธานี
Keywords: Team working, job satisfaction, organizational citizenship behavior


The objective of this study were to study 1) the significant level of team working, 2) the significant level of job satisfaction, 3) the significant level of organization citizenship behavior, and 4) team working and job satisfaction effecting organization citizenship behavior. The population of the study were industrial manufacturing factory employees working at 3,887 factories in Pathumthani province. The study sample consisted of 385 respondents from 30 factories selected by purposive sampling. Sample size was calculated using W.G.Cochran (1953) Formula. The data were collected by questionnaires. The IOC of the questionnaire was at .947. The reliability of the questionnaire was tested using Cronbach’s Alpha Coefficient which was at .940. The data were analyzed using frequency, percentage, mean, standard deviation and multiple regression.

The study result showed that :

1) The significant of team working of all aspects as a whole were at high level (gif.latex?\bar{x}=3.65).When considered each aspect, it found that objectives and joint goals were the highest (gif.latex?\bar{x}= 3.73), followed by team working relationship (gif.latex?\bar{x}= 3.61) and trust  (gif.latex?\bar{x}= 3.61) respectively

2) The job satisfaction of all aspects as a whole were at high level (gif.latex?\bar{x}= 3.57). When considered each aspect, it found that compensation was at highest level (gif.latex?\bar{x}= 3.70), followed by commander (gif.latex?\bar{x}= 3.68), colleague (gif.latex?\bar{x}= 3.61), working condition (gif.latex?\bar{x} = 3.50), task (gif.latex?\bar{x} = 3.47), and growth opportunity (gif.latex?\bar{x}= 3.46) respectively.

3) The significant of organization citizenship behaviors of all aspects as a whole were at high level (gif.latex?\bar{x} = 3.57), When considered each aspect, it found that taking into account was the highest (gif.latex?\bar{x} = 3.63), followed by sports manship (gif.latex?\bar{x}= 3.52), realize the duty (gif.latex?\bar{x} = 3.59) cooperation (gif.latex?\bar{x}= 3.64), assistance (gif.latex?\bar{x}= 3.40) respectively.

4) Job satisfaction and team working effecting the organizational citizenship behavior showed that:

Team working effecting the organizational citizenship behavior was positive and high relationship (b = 0.865,  β=0.860, R2 = 0.74, 74.0%)

Job satisfaction effecting the organizational citizenship behavior was positive and high relationship (b = 0.804,  β=0.940) with statistically significant difference at .01 (R2 = .873, 87.3%)

Team working effecting job satisfaction was positive and high relationship with statistically significant difference at .01 (b = 0.840, β = 0.865), R2 = 0.79, 74.9%)


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