The impact of the motivation, team, and use of enterprise resource planning system on the performance of China’s logistics businesses
Keywords:
China's logistics industry performance, Employee motivation, Innovation team, ERP systemAbstract
The research examines the impact of employee motivation, innovation teams, and enterprise resource planning (ERP) on China's logistics business performance. It hypothesizes that these factors positively influence the industry's overall performance, with the innovation team playing a mediating role. The study uses a mixed research technique, including quantitative and qualitative methods, and focuses on a logistics firm in Yunnan, China. The study employs exploratory factor analysis to provide an objective description of the findings. The research uses open-ended questions, in-depth interviews, and quantitative techniques to gather opinions and attitudes. The open-ended questions and in-depth interviews allow for a comprehensive understanding of the participants' perspectives on the impact of ERP on China's logistics business performance. Additionally, the quantitative techniques provide statistical evidence to support the findings and strengthen the study's validity.
The study explores China's logistics industry performance, focusing on innovation leadership and ERP technologies. It reveals that employees value career advancement, rewards, and salary, while innovation teams value creativity, critical thinking, and collaboration. ERP technologies improve resource utilization, responsiveness, and financial forecasting, leading to increased productivity and profitability. Employee motivation, innovation, and ERP are crucial factors in enhancing China's logistics industry's performance. Factors like pay, benefits, working conditions, and praise affect employee motivation, leading to job satisfaction, personal fulfilment, and business expansion. The presence of an innovation team, ERP systems, and employee motivation significantly impact the success of China's logistics business. Implementing ERP systems can improve financial planning, employee information security, and customer service quality, ultimately boosting overall performance and success. The study suggests that prioritizing employee motivation and resource planning effectiveness can lead to higher levels of innovation and improved decision-making processes.
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