Operational Efficiency of Pest Control and Service Employees: A Case Study of Pest Control Company in Bangkok

Abstract

The purpose of this research is to study the operational efficiency of service employees in insect and vector extermination businesses. A case study of insect extermination companies in Thailand. To study the relationship and influence between balance measurement factors and operational efficiency. and to present guidelines for increasing the efficiency of service employees, case studies of insect extermination companies in Thailand. How to conduct research The sample group used in the study was full-time employees. Pest control company in Thailand, numbering 400 people. The tool for collecting data is a questionnaire. Statistics used in data analysis include frequency distribution, percentage, mean, standard deviation.

The research results found that the total sample group consisted of 400 people, most of whom were male, aged 26-30 years, single status, with 3 years 1 month - 6 years of work experience, and had a bachelor's degree. The period of operation is 3-5 years. The results of the hypothesis testing found that Different personal factors include gender, age, length of service in the position. according to educational level and duration of work Operational efficiency of insect and vector extermination businesses. Case study. Different types of insect extermination companies in Thailand. and found that a balanced organizational assessment Budget and resources, employees, internal processes and learning and development It affects the operational efficiency of the insect and vector extermination business. Case study of insect extermination companies in Thailand. In addition, it was found that job satisfaction Assigned work Being part of the job and pride It affects the operational efficiency of the insect and vector extermination business. Case study of insect extermination companies in Thailand.