CLOUD SERVICE (APPSHEET) AND THE ENHANCEMENT OF HUMAN RESOURCE MANAGEMENT EFFICIENCY IN TRAINING WITHIN LOCAL ADMINISTRATIVE ORGANIZATIONS IN UDON THANI PROVINCE

Abstract

The objectives of this research were: (1) to apply the Cloud Service (AppSheet) for monitoring training progress and evaluating organizational performance, enabling the generation of reports and data analysis to assess employee training efficiency; (2) to utilize the Cloud Service (AppSheet) for organizational training planning, enhancing employees’ knowledge, skills, abilities, and work attitudes effectively; and (3) to study the relationship between user interaction and the factors influencing the efficiency of Cloud Service (AppSheet) in improving human resource management effectiveness in training within local administrative organizations in Udon Thani province.

This study employed a mixed-methods approach, combining qualitative and quantitative research. Qualitative data were collected through in-depth interviews, while quantitative data were gathered via questionnaires administered to a sample of 352 personnel from local administrative organizations in Udon Thani province. Statistical methods used for data analysis included percentage, mean, and standard deviation.

The results revealed that most respondents were female, single, held a bachelor’s degree, earned between 10,001–15,000 baht per month, and had 5–10 years of experience in both human resource management and training. The findings indicated that the overall importance of human resource development factors was rated at the highest level. Specifically, technological advancement and knowledge transfer, governmental support, and organizational management were all considered highly significant in enhancing training efficiency within local administrative organizations in Udon Thani province.