Employers’ Satisfaction Towards The Graduates of Thai Language Program, Education Faculty, Chiang Mai Rajabhat University

Abstract

The purpose of this research was to study the levels of employers’satisfaction towards graduates from the Thai Language Program, Faculty of Education, Chiang Mai Rajabhat University. The participants were 91 employers who employed 59 graduates from Batch 2016 and 32 graduates from Batch 2017 based on the information the graduates provided. The tool used in this research approved by the experts is Chiang Mai Rajabhat University’s graduates’ employers’ satisfaction questionnaire with Cronbach's alpha coefficient of 0.85 reliability. The data were analyzed using descriptive statistics: mean, average and standard deviation.

The result revealed that the overall employers’ satisfaction towards the 2016 graduates’ performances was at the highest level with an average of 4.54. However, when compared with the satisfaction gained from the 2017 graduates’ performances was also at the highest level, it was lower compared with the 2016 graduates with an average of 4.60. In relation to scores for specific aspects, the graduates of 2016 were with the highest of morality and ethics followed by identity-based features, desirable characteristic of graduates, interpersonal skills and responsibility, numerical analysis, communication and information technology, cognitive and knowledge skills respectively. For the graduates of 2017, they were with the highest morality and ethics, followed by desirable characteristic of graduates, identity-based features, interpersonal skills and responsibility, numerical analysis, communication and information technology skills, cognitive and knowledge skills respectively.